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Q:
Mail in outlook werkt alleen bij in veilige modus
Beste leden,
Ik kan momenteel alleen mail (Ziggo) in Outlook ontvangen in ‘veilige modus’. Zodra ik opstart in ‘normale’ modus blijft Outlook maar naar verbinding zoeken. Na een paar uur komt er dan soms toch een mail binnen maar vervolgens duurt het weer heel lang voordat er mail binnenkomt.
Via de webmail werkt alles prima. Weet iemand waar ik of hoe ik dit probleem kan oplossen.
Alvast bedankt,
Raymond
@GoeiDag: gevonden :). De Adware heb ik inmiddels verwijderd.
EtreCheck version: 5.2 (5029)
Report generated: 2019-06-07 09:56:47
Download EtreCheck from https://etrecheck.com
Runtime: 2:06
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: No problem – just checking
Major Issues:
Anything that appears on this list needs immediate attention.Adware – Adware detected.
Unsigned files – There are unsigned software files installed that could be adware and should be reviewed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.Heavy I/O usage – Your system is under heavy I/O use. This will reduce your performance.
Limited drive access – More information may be available with Full Drive Access.
Hardware Information:
MacBook Pro (Retina, 13-inch, Early 2015)MacBook Pro Model: MacBookPro12,1
1 2,7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
8 GB RAM – Not upgradeable
BANK 0/DIMM0 – 4 GB DDR3 1867 ok
BANK 1/DIMM0 – 4 GB DDR3 1867 ok
Battery: Health = Normal – Cycle count = 329
Video Information:
Intel Iris Graphics 6100 – VRAM: 1536 MBColor LCD 2560 x 1600
Drives:
disk0 – APPLE SSD SM0128G 121.33 GB (Solid State – TRIM: Yes)Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 – EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 121.12 GB
disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes)
disk1s1 – Macintosh HD (APFS) (Shared – 73.51 GB used)
disk1s2 – Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 – Recovery (APFS) [Recovery] (Shared)
disk1s4 – VM (APFS) [APFS VM] (Shared – 1.07 GB used)
Mounted Volumes:
disk1s1 – Macintosh HD 121.12 GB (45.85 GB free)APFS
Mount point: /
disk1s4 – VM [APFS VM] (Shared – 1.07 GB used)
APFS
Mount point: /private/var/vm
Network:
Interface SAMSUNG_MDM: SAMSUNG ModemProxies: SOCKS
Interface en4: iPhone
Proxies: SOCKS
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Proxies: SOCKS
Interface en3: Bluetooth PAN
Proxies: SOCKS
Interface bridge0: Thunderbolt Bridge
Proxies: SOCKS
System Software:
macOS Mojave 10.14.4 (18E226)Time since boot: Less than an hour
Notifications:
Notifications not available without Full Drive Access.Security:
Gatekeeper: EnabledSystem Integrity Protection: Enabled
Adware:
Launchd: ~/Library/LaunchAgents/com.AphroditeResults.plistReason: Adware pattern match
Executable: ~/Library/Application Support/com.AphroditeResults/AphroditeResults r
Launchd: /Library/LaunchDaemons/com.AphroditeResultsDaemon.plist
Reason: Adware pattern match
Executable: /Library/Application Support/com.AphroditeResultsDaemon/AphroditeResults r
Unsigned Files:
Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plistExecutable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
Details: Exact match found in the whitelist – probably OK
Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
Details: Exact match found in the whitelist – probably OK
Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist
Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
Details: Exact match found in the whitelist – probably OK
Launchd: /Library/LaunchDaemons/com.AphroditeResultsP.plist
Executable: /var/root/.AphroditeResults/AphroditeResultsDaemon
Details: Domain name invalid – possibly adware
Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist
Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper
Details: Exact match found in the whitelist – probably OK
Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist
Executable: /Library/Application Support/Citrix Receiver/ctxusbd
Details: Exact match found in the whitelist – probably OK
Launchd: /Library/LaunchDaemons/PT.updd.plist
Executable: /Library/PrivilegedHelperTools/PT.updd
Details: Exact match found in the whitelist – probably OK
Kernel Extensions:
/Library/Application Support/Citrix ReceiverCitrixGUSB.kext (Citrix Systems, Inc., 12.6.0 – SDK 10.9)
/System/Library/Extensions
ssuddrv.kext (DEVGURU Co., Ltd., 1.4.32 – SDK 10.6)
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
ssudmdmcontrol.kext (DEVGURU Co., Ltd., 1.4.32 – SDK 10.6)
ssudmdmdata.kext (DEVGURU Co., Ltd., 1.4.32 – SDK 10.6)
ssudmtp.kext (DEVGURU Co., Ltd., 1.4.32 – SDK 10.5)
ssudserial.kext (DEVGURU Co., Ltd., 1.4.32 – SDK 10.6)
System Launch Agents:
[Not Loaded] 16 Apple tasks[Loaded] 180 Apple tasks
[Running] 105 Apple tasks
System Launch Daemons:
[Not Loaded] 36 Apple tasks[Loaded] 186 Apple tasks
[Running] 114 Apple tasks
Launch Agents:
[Running] com.citrix.AuthManager_Mac.plist (? 1ce99fae – installed 2017-06-09)[Running] com.citrix.ReceiverHelper.plist (? bbfad3f1 – installed 2017-06-09)
[Running] com.citrix.ServiceRecords.plist (? 8e6543d – installed 2017-06-09)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation – installed 2019-06-02)
Launch Daemons:
[Running] PT.updd.plist (? 0 – installed 2016-12-17)[Loaded] com.AphroditeResultsDaemon.plist (Adware – installed 2018-10-06)
[Running] com.AphroditeResultsP.plist (? 2ecce73 – installed 2019-04-26)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. – installed 2019-04-30)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple – installed 2019-03-21)
[Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f – installed 2017-06-09)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation – installed 2019-06-02)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation – installed 2017-11-08)
User Launch Agents:
[Loaded] com.AphroditeResults.plist (Adware – installed 2018-10-06)[Loaded] com.google.keystone.agent.plist (Google, Inc. – installed 2019-05-10)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. – installed 2019-05-10)
[Running] com.spotify.webhelper.plist (? 0 – installed 2017-12-29)
User Login Items:
ATLoginItemHelper (App Store – installed 2018-08-30)(Modern Login Item – /Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)
fuspredownloader.app (? – installed 2016-05-15)
(Application – ~/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins:
Silverlight: 5.1.50901.0 (? – installed 2017-12-09)FlashPlayer-10.6: 32.0.0.192 (Adobe Systems, Inc. – installed 2019-05-15)
Flash Player: 32.0.0.192 (Adobe Systems, Inc. – installed 2019-05-15)
PepperFlashPlayer: 32.0.0.192 (Adobe Systems, Inc. – installed 2019-05-15)
Audio Plug-ins:
AppleTimeSyncAudioClock: 1.0 (Apple – installed 2019-04-30)BluetoothAudioPlugIn: 6.0.11 (Apple – installed 2019-04-30)
AirPlay: 2.0 (Apple – installed 2019-04-30)
AppleAVBAudio: 740.1 (Apple – installed 2019-04-30)
BridgeAudioSP: 5.39 (Apple – installed 2019-04-30)
iSightAudio: 7.7.3 (Apple – installed 2019-04-30)
Safari Extensions:
ResourceTools – App Store (installed 2019-03-27)TaskFresh – App Store (installed 2019-04-28)
3rd Party Preference Panes:
Flash Player (installed 2019-04-30)Time Machine:
Time Machine information not available without Full Drive Access.2 local snapshots
Oldest local snapshot: 2019-05-27 21:18:25
Last local snapshot: 2019-06-06 12:42:12
Performance:
System Load: 3.32 (1 min ago) 3.33 (5 min ago) 1.70 (15 min ago)Nominal I/O speed: 19.03 MB/s
File system: 26.85 seconds
Write speed: 593 MB/s
Read speed: 1458 MB/s
CPU Usage Snapshot:
Type OverallSystem 4 %
User 6 %
Idle 90 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source – Location)Other processes 29.59 % (?)
EtreCheck 6.17 % (App Store)
Google Chrome 0.96 % (Google, Inc.)
fontd 0.41 % (Apple)
Google Chrome Helper 0.21 % (Google, Inc.)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source – Location)EtreCheck 517 MB (App Store)
Microsoft Outlook 186 MB (Microsoft Corporation)
Google Chrome 136 MB (Google, Inc.)
Google Chrome Helper 78 MB (Google, Inc.)
Spotlight 57 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source – Location)AphroditeResult 3 MB / 77 KB (?)
mDNSResponder 36 KB / 8 KB (Apple)
apsd 5 KB / 4 KB (Apple)
netbiosd 912 B / 354 B (Apple)
SystemUIServer 291 B / 12 B (Apple)
Virtual Memory Information:
Physical RAM: 8 GBFree RAM: 17 MB
Used RAM: 6.42 GB
Cached files: 1.56 GB
Available RAM: 1.58 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)2019-05-15 Adobe Flash Player
2019-05-15 Gatekeeper Configuration Data (166)
2019-05-15 Adobe Pepper Flash Player
2019-06-02 Microsoft AutoUpdate
2019-06-07 EtreCheck (5.2)
2019-06-07 Microsoft Outlook
Diagnostics Information (past 7 days):
Directory /Library/Logs/DiagnosticReports is not accessible.Enable Full Drive Access to see more information.
End of report
Gevonden :). De Adware heb ik inmiddels verwijderd.
EtreCheck version: 5.2 (5029)
Report generated: 2019-06-07 09:56:47
Download EtreCheck from https://etrecheck.com
Runtime: 2:06
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: No problem – just checking
Major Issues:
Anything that appears on this list needs immediate attention.Adware – Adware detected.
Unsigned files – There are unsigned software files installed that could be adware and should be reviewed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.Heavy I/O usage – Your system is under heavy I/O use. This will reduce your performance.
Limited drive access – More information may be available with Full Drive Access.
Hardware Information:
MacBook Pro (Retina, 13-inch, Early 2015)MacBook Pro Model: MacBookPro12,1
1 2,7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
8 GB RAM – Not upgradeable
BANK 0/DIMM0 – 4 GB DDR3 1867 ok
BANK 1/DIMM0 – 4 GB DDR3 1867 ok
Battery: Health = Normal – Cycle count = 329
Video Information:
Intel Iris Graphics 6100 – VRAM: 1536 MBColor LCD 2560 x 1600
Drives:
disk0 – APPLE SSD SM0128G 121.33 GB (Solid State – TRIM: Yes)Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 – EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 121.12 GB
disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes)
disk1s1 – Macintosh HD (APFS) (Shared – 73.51 GB used)
disk1s2 – Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 – Recovery (APFS) [Recovery] (Shared)
disk1s4 – VM (APFS) [APFS VM] (Shared – 1.07 GB used)
Mounted Volumes:
disk1s1 – Macintosh HD 121.12 GB (45.85 GB free)APFS
Mount point: /
disk1s4 – VM [APFS VM] (Shared – 1.07 GB used)
APFS
Mount point: /private/var/vm
Network:
Interface SAMSUNG_MDM: SAMSUNG ModemProxies: SOCKS
Interface en4: iPhone
Proxies: SOCKS
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Proxies: SOCKS
Interface en3: Bluetooth PAN
Proxies: SOCKS
Interface bridge0: Thunderbolt Bridge
Proxies: SOCKS
System Software:
macOS Mojave 10.14.4 (18E226)Time since boot: Less than an hour
Notifications:
Notifications not available without Full Drive Access.Security:
Gatekeeper: EnabledSystem Integrity Protection: Enabled
Adware:
Launchd: ~/Library/LaunchAgents/com.AphroditeResults.plistReason: Adware pattern match
Executable: ~/Library/Application Support/com.AphroditeResults/AphroditeResults r
Launchd: /Library/LaunchDaemons/com.AphroditeResultsDaemon.plist
Reason: Adware pattern match
Executable: /Library/Application Support/com.AphroditeResultsDaemon/AphroditeResults r
Unsigned Files:
Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plistExecutable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
Details: Exact match found in the whitelist – probably OK
Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
Details: Exact match found in the whitelist – probably OK
Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist
Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
Details: Exact match found in the whitelist – probably OK
Launchd: /Library/LaunchDaemons/com.AphroditeResultsP.plist
Executable: /var/root/.AphroditeResults/AphroditeResultsDaemon
Details: Domain name invalid – possibly adware
Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist
Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper
Details: Exact match found in the whitelist – probably OK
Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist
Executable: /Library/Application Support/Citrix Receiver/ctxusbd
Details: Exact match found in the whitelist – probably OK
Launchd: /Library/LaunchDaemons/PT.updd.plist
Executable: /Library/PrivilegedHelperTools/PT.updd
Details: Exact match found in the whitelist – probably OK
Kernel Extensions:
/Library/Application Support/Citrix ReceiverCitrixGUSB.kext (Citrix Systems, Inc., 12.6.0 – SDK 10.9)
/System/Library/Extensions
ssuddrv.kext (DEVGURU Co., Ltd., 1.4.32 – SDK 10.6)
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
ssudmdmcontrol.kext (DEVGURU Co., Ltd., 1.4.32 – SDK 10.6)
ssudmdmdata.kext (DEVGURU Co., Ltd., 1.4.32 – SDK 10.6)
ssudmtp.kext (DEVGURU Co., Ltd., 1.4.32 – SDK 10.5)
ssudserial.kext (DEVGURU Co., Ltd., 1.4.32 – SDK 10.6)
System Launch Agents:
[Not Loaded] 16 Apple tasks[Loaded] 180 Apple tasks
[Running] 105 Apple tasks
System Launch Daemons:
[Not Loaded] 36 Apple tasks[Loaded] 186 Apple tasks
[Running] 114 Apple tasks
Launch Agents:
[Running] com.citrix.AuthManager_Mac.plist (? 1ce99fae – installed 2017-06-09)[Running] com.citrix.ReceiverHelper.plist (? bbfad3f1 – installed 2017-06-09)
[Running] com.citrix.ServiceRecords.plist (? 8e6543d – installed 2017-06-09)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation – installed 2019-06-02)
Launch Daemons:
[Running] PT.updd.plist (? 0 – installed 2016-12-17)[Loaded] com.AphroditeResultsDaemon.plist (Adware – installed 2018-10-06)
[Running] com.AphroditeResultsP.plist (? 2ecce73 – installed 2019-04-26)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. – installed 2019-04-30)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple – installed 2019-03-21)
[Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f – installed 2017-06-09)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation – installed 2019-06-02)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation – installed 2017-11-08)
User Launch Agents:
[Loaded] com.AphroditeResults.plist (Adware – installed 2018-10-06)[Loaded] com.google.keystone.agent.plist (Google, Inc. – installed 2019-05-10)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. – installed 2019-05-10)
[Running] com.spotify.webhelper.plist (? 0 – installed 2017-12-29)
User Login Items:
ATLoginItemHelper (App Store – installed 2018-08-30)(Modern Login Item – /Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)
fuspredownloader.app (? – installed 2016-05-15)
(Application – ~/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins:
Silverlight: 5.1.50901.0 (? – installed 2017-12-09)FlashPlayer-10.6: 32.0.0.192 (Adobe Systems, Inc. – installed 2019-05-15)
Flash Player: 32.0.0.192 (Adobe Systems, Inc. – installed 2019-05-15)
PepperFlashPlayer: 32.0.0.192 (Adobe Systems, Inc. – installed 2019-05-15)
Audio Plug-ins:
AppleTimeSyncAudioClock: 1.0 (Apple – installed 2019-04-30)BluetoothAudioPlugIn: 6.0.11 (Apple – installed 2019-04-30)
AirPlay: 2.0 (Apple – installed 2019-04-30)
AppleAVBAudio: 740.1 (Apple – installed 2019-04-30)
BridgeAudioSP: 5.39 (Apple – installed 2019-04-30)
iSightAudio: 7.7.3 (Apple – installed 2019-04-30)
Safari Extensions:
ResourceTools – App Store (installed 2019-03-27)TaskFresh – App Store (installed 2019-04-28)
3rd Party Preference Panes:
Flash Player (installed 2019-04-30)Time Machine:
Time Machine information not available without Full Drive Access.2 local snapshots
Oldest local snapshot: 2019-05-27 21:18:25
Last local snapshot: 2019-06-06 12:42:12
Performance:
System Load: 3.32 (1 min ago) 3.33 (5 min ago) 1.70 (15 min ago)Nominal I/O speed: 19.03 MB/s
File system: 26.85 seconds
Write speed: 593 MB/s
Read speed: 1458 MB/s
CPU Usage Snapshot:
Type OverallSystem 4 %
User 6 %
Idle 90 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source – Location)Other processes 29.59 % (?)
EtreCheck 6.17 % (App Store)
Google Chrome 0.96 % (Google, Inc.)
fontd 0.41 % (Apple)
Google Chrome Helper 0.21 % (Google, Inc.)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source – Location)EtreCheck 517 MB (App Store)
Microsoft Outlook 186 MB (Microsoft Corporation)
Google Chrome 136 MB (Google, Inc.)
Google Chrome Helper 78 MB (Google, Inc.)
Spotlight 57 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source – Location)AphroditeResult 3 MB / 77 KB (?)
mDNSResponder 36 KB / 8 KB (Apple)
apsd 5 KB / 4 KB (Apple)
netbiosd 912 B / 354 B (Apple)
SystemUIServer 291 B / 12 B (Apple)
Virtual Memory Information:
Physical RAM: 8 GBFree RAM: 17 MB
Used RAM: 6.42 GB
Cached files: 1.56 GB
Available RAM: 1.58 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)2019-05-15 Adobe Flash Player
2019-05-15 Gatekeeper Configuration Data (166)
2019-05-15 Adobe Pepper Flash Player
2019-06-02 Microsoft AutoUpdate
2019-06-07 EtreCheck (5.2)
2019-06-07 Microsoft Outlook
Diagnostics Information (past 7 days):
Directory /Library/Logs/DiagnosticReports is not accessible.Enable Full Drive Access to see more information.
End of report
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