10 berichten aan het bekijken - 1 tot 10 (van in totaal 10)
  • Q:

    Bijdrager
    Willumpie

    MacBook Pro doet gek na slaapstand nacht

    Als ik ‘s-ochtends mijn MacBook Pro uit 2016 deksel open doe, komt hij niet uit de slaapstand.
    Je ziet wel heel licht een soort zwart-paarse gloed waaraan ik kan zien dat hij aan is. Maar verder doet hij niets. Na een tijdje komt de cursor in beeld. Maar verder gebeurd er niets. Enige dat helpt is de power knop ingedrukt houden om hem uit te zetten en weer opnieuw opstarten.

    Gisteravond had ik de MBP met volle accu in mijn tas gedaan. Vanochtend was hij behoorlijk heet en de batterij op 15%… Bij openen deksel zelfde verhaal als hierboven.

    Is een MacBook Pro uit 2016, alle updates gedaan.

    Iemand enig idee wat er mis is en wat ik er aan kan doen?


    Bijdrager
    Shmoo

    Klinkt alsof er bepaalde software op staat geΓ―nstalleerd die de MacBook bezighouden.


    Moderator
    Night

    β€’ SMC al eens gereset?
    β€’ Al eens opgestart in Safe Mode en daarna weer normaal opgestart?


    Bijdrager
    GoeieDag

    Plaats hier eens een EtreCheck rapport van je MB.


    Bijdrager
    Willumpie

    Kleine correctie, MacBook Pro is van mid 2015

    Toevoeging: gebeurd alleen nadat deksel ’s nachts dicht heeft gezeten. Als ik hem overdag regelmatig dichtklap en later weer open is het niet.

    EtreCheck version: 3.1.5 (343)
    Report generated 2017-04-07 20:07:36
    Download EtreCheck from https://etrecheck.com
    Runtime 1:30
    Performance: Excellent

    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.

    Problem: Other problem

    Hardware Information: β“˜
    MacBook Pro (Retina, 15-inch, Mid 2015)
    [Technical Specifications] – [User Guide] – [Warranty & Service]
    MacBook Pro – model: MacBookPro11,5
    1 2,5 GHz Intel Core i7 (i7-4870HQ) CPU: 4-core
    16 GB RAM Not upgradeable
    BANK 0/DIMM0
    8 GB DDR3 1600 MHz ok
    BANK 1/DIMM0
    8 GB DDR3 1600 MHz ok
    Bluetooth: Good – Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery: Health = Normal – Cycle count = 46

    Video Information: β“˜
    AMD Radeon R9 M370X – VRAM: 2048 MB
    Intel Iris Pro
    Color LCD 2880 x 1800

    System Software: β“˜
    macOS Sierra 10.12.4 (16E195) – Time since boot: about 12 hours

    Disk Information: β“˜
    APPLE SSD SM0512G disk0 : (500,28 GB) (Solid State – TRIM: Yes)
    [Show SMART report]
    EFI (disk0s1) <not mounted> : 210 MB
    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    Macintosh HD (disk1) / [Startup]: 499.05 GB (266.30 GB free)
    Core Storage: disk0s2 499.42 GB Online

    USB Information: β“˜
    Apple Inc. Apple Internal Keyboard / Trackpad
    Broadcom Corp. Bluetooth USB Host Controller

    Thunderbolt Information: β“˜
    Apple Inc. thunderbolt_bus

    Gatekeeper: β“˜
    Mac App Store and identified developers

    Kernel Extensions: β“˜
    /Applications/Parallels Desktop.app
    [not loaded] com.parallels.kext.hypervisor (11.2.2 32651 – SDK 10.9 – 2016-10-01) [Support]
    [not loaded] com.parallels.kext.netbridge (11.2.2 32651 – SDK 10.9 – 2016-10-01) [Support]
    [not loaded] com.parallels.kext.usbconnect (11.2.2 32651 – SDK 10.9 – 2016-10-01) [Support]
    [not loaded] com.parallels.kext.vnic (11.2.2 32651 – SDK 10.9 – 2016-10-01) [Support]

    System Launch Agents: β“˜
    [not loaded] 6 Apple tasks
    [loaded] 166 Apple tasks
    [running] 110 Apple tasks

    System Launch Daemons: β“˜
    [not loaded] 38 Apple tasks
    [loaded] 171 Apple tasks
    [running] 109 Apple tasks

    Launch Agents: β“˜
    [not loaded] com.teamviewer.teamviewer.plist (2016-10-20) [Support]
    [not loaded] com.teamviewer.teamviewer_desktop.plist (2016-09-19) [Support]

    Launch Daemons: β“˜
    [loaded] com.adobe.fpsaud.plist (2017-02-28) [Support]
    [loaded] com.microsoft.autoupdate.helper.plist (2017-01-31) [Support]
    [loaded] com.microsoft.office.licensing.helper.plist (2010-09-28) [Support]
    [loaded] com.microsoft.office.licensingV2.helper.plist (2017-01-07) [Support]
    [loaded] com.teamviewer.Helper.plist (2016-09-19) [Support]
    [not loaded] com.teamviewer.teamviewer_service.plist (2016-10-20) [Support]

    User Launch Agents: β“˜
    [failed] com.adobe.ARM.[…].plist (2013-10-30) [Support] – /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!
    [loaded] com.parallels.mobile.startgui.launchagent.plist (2014-04-04) [Support] – /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard: Executable not found!

    Internet Plug-ins: β“˜
    FlashPlayer-10.6: 25.0.0.127 – SDK 10.9 (2017-03-15) [Support]
    QuickTime Plugin: 7.7.3 (2017-03-30)
    Flash Player: 25.0.0.127 – SDK 10.9 (2017-03-15) [Support]
    SharePointBrowserPlugin: 14.0.0 (2010-09-28) [Support]

    User internet Plug-ins: β“˜
    RealPlayer Plugin: Unknown
    Dashlane: Dashlane 1.0.0 – SDK 10.7 (2013-09-23) [Support]

    Safari Extensions: β“˜
    Pin It Button – Pinterest, Inc. – http://www.pinterest.com/ (2015-07-03)
    thegreenweb – Arend-Jan Tetteroo – http://www.thegreenwebfoundation.org/add-on (2012-03-07)
    FastestTube – Kwizzu – http://fastesttube.kwizzu.com/ (2015-09-04)
    iMedia Converter Deluxe – iSkysoft Studio – http://www.iskysoft.com (2013-11-27)
    Evernote Web Clipper – Evernote Corp. – http://evernote.com (2015-08-25)
    Open in Internet Explorer – Parallels – http://www.parallels.com (2016-10-01)

    3rd Party Preference Panes: β“˜
    Flash Player (2017-02-28) [Support]

    Time Machine: β“˜
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
    Macintosh HD: Disk size: 499.05 GB Disk used: 232.75 GB
    Destinations:
    Time Capsule van Willem [Network]
    Total size: 2.00 TB
    Total number of backups: 10
    Oldest backup: 30-03-17 05:31
    Last backup: 07-04-17 19:04
    Size of backup disk: Excellent
    Backup size 2.00 TB > (Disk size 499.05 GB X 3)

    Top Processes by CPU: β“˜
    7% WindowServer
    2% kernel_task
    2% fontd
    2% com.apple.WebKit.WebContent(2)
    1% mdworker(7)

    Top Processes by Memory: β“˜
    1.27 GB kernel_task
    557 MB com.apple.WebKit.WebContent(2)
    262 MB Finder
    246 MB Safari
    246 MB Evernote

    Virtual Memory Information: β“˜
    10.90 GB Available RAM
    7.87 GB Free RAM
    5.10 GB Used RAM
    3.03 GB Cached files
    12 MB Swap Used

    Diagnostics Information: β“˜
    Apr 7, 2017, 07:22:51 AM Self test – passed


    Bijdrager
    GoeieDag

    Ik zie niks bijzonders.
    Misschien dat Parallels wat nukkig is?


    Bijdrager
    Shmoo

    Waarom hebben alle mensen die problemen hebben met hun computer en zo’n EtreCheck posten bijna altijd dat Teamwiever gedoe op hun computer staan. Dat is toch software om een computer op afstand over te nemen?


    Bijdrager
    GoeieDag

    Ja, die vraag heb ik hier ook al wel eens gesteld, want zeer opvallend. Maar een antwoord krijg je nooit.


    Bijdrager
    koen

    Misschien is dat nodig voor hun werk? Het is ook voor meetings, etc.


    Bijdrager
    Oldekamp

    Hetzelfde ervaren op een 2016 model. Macbook dichtgeklapt (100% batterij) en in mijn tas gedaan. De volgende dag haal ik een bijzonder warme Macbook uit mijn tas en is het batterijpercentage naar 6% gedaald. Het is gelukkig maar één keer gebeurd. Nadien heb ik gelukkig geen verdere problemen ondervonden; het is alsof het nooit is gebeurd. Ik maak geen gebruik van services zoals TeamViewer.

    EtreCheck levert volgens mij niets bijzonders op:

    EtreCheck version: 3.1.5 (343)
    Report generated 2017-04-08 22:33:00
    Download EtreCheck from https://etrecheck.com
    Runtime 1:37
    Performance: Excellent

    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.

    Problem: No problem – just checking

    Hardware Information: β“˜
    MacBook Pro (15-inch, 2016)
    [Technical Specifications] – [User Guide] – [Warranty & Service]
    MacBook Pro – model: MacBookPro13,3
    1 2,6 GHz Intel Core i7 (i7-6700HQ) CPU: 4-core
    16 GB RAM Not upgradeable
    BANK 0/DIMM0
    8 GB LPDDR3 2133 MHz ok
    BANK 1/DIMM0
    8 GB LPDDR3 2133 MHz ok
    Bluetooth: Good – Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery: Health = Normal – Cycle count = 16

    Video Information: β“˜
    Intel HD Graphics 530
    AMD Radeon Pro 450 – VRAM: 2048 MB
    Color LCD 3360 x 2100

    System Software: β“˜
    macOS Sierra 10.12.4 (16E195) – Time since boot: less than an hour

    Disk Information: β“˜
    APPLE SSD SM0512L disk0 : (500,28 GB) (Solid State – TRIM: Yes)
    EFI (disk0s1) <not mounted> : 315 MB
    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 180.95 GB (73.84 GB free)
    Macintosh HD (disk1) / [Startup]: 310.00 GB (50.64 GB free)
    Core Storage: disk0s2 310.36 GB Online

    USB Information: β“˜
    VIA Labs, Inc. USB2.0 Hub
    VIA Technologies Inc. USB 2.0 BILLBOARD
    Razer Razer DeathAdder
    Apple Inc. iBridge
    VIA Labs, Inc. USB3.0 Hub

    Thunderbolt Information: β“˜
    Apple Inc. thunderbolt_bus_1
    Apple Inc. thunderbolt_bus_0

    Gatekeeper: β“˜
    Anywhere

    Unknown Files: β“˜
    /Library/LaunchAgents/com.paragon-software.ntfs.notification-agent.plist
    /Library/Application Support/Paragon Software/com.paragon-software.ntfs.notification-agent.app/Contents/MacOS/NotificationAgent
    /Library/LaunchDaemons/com.paragon-software.ntfs.loader.plist
    /sbin/kextload /Library/Extensions/ufsd_NTFS.kext
    /Library/LaunchDaemons/com.paragon-software.ntfsd.plist
    /Library/Application Support/Paragon Software/com.paragon-software.ntfsd
    3 unknown files found. [Check files]

    Kernel Extensions: β“˜
    /Library/Extensions
    [not loaded] com.line6.driver.xtaudio (7.6.7 – SDK 10.7 – 2017-03-28) [Support]
    [loaded] com.paragon-software.filesystems.ntfs (15.0.293 – SDK 10.10 – 2017-03-28) [Support]
    [loaded] com.razer.common.razerhid (18.40 – SDK 10.9 – 2017-03-28) [Support]
    [not loaded] net.sourceforge.ext2fs.fs.ext2 (1.4d4 – 2017-03-28) [Support]

    System Launch Agents: β“˜
    [not loaded] 6 Apple tasks
    [loaded] 178 Apple tasks
    [running] 98 Apple tasks

    System Launch Daemons: β“˜
    [not loaded] 42 Apple tasks
    [loaded] 166 Apple tasks
    [running] 109 Apple tasks

    Launch Agents: β“˜
    [not loaded] com.adobe.AAM.Updater-1.0.plist (2017-02-02) [Support]
    [loaded] com.google.keystone.agent.plist (2017-03-22) [Support]
    [loaded] com.paragon-software.facebook.agent.plist (2017-02-08) [Support]
    [running] com.paragon-software.ntfs.notification-agent.plist (2017-03-18) [Support]
    [loaded] com.paragon.updater.plist (2017-02-08) [Support]
    [running] com.razer.rzupdater.plist (2017-03-11) [Support]
    [not loaded] com.razerzone.rzdeviceengine.plist (2017-03-11) [Support]

    Launch Daemons: β“˜
    [running] com.adobe.adobeupdatedaemon.plist (2017-02-02) [Support]
    [running] com.adobe.agsservice.plist (2017-03-11) [Support]
    [loaded] com.adobe.fpsaud.plist (2017-02-28) [Support]
    [loaded] com.google.keystone.daemon.plist (2017-03-22) [Support]
    [running] com.line6.l6ksettingmgr.plist (2017-02-03) [Support]
    [loaded] com.malwarebytes.HelperTool.plist (2017-03-30) [Support]
    [loaded] com.microsoft.autoupdate.helper.plist (2017-04-08) [Support]
    [loaded] com.microsoft.office.licensingV2.helper.plist (2015-08-15) [Support]
    [loaded] com.paragon-software.installer.plist (2017-03-18) [Support]
    [loaded] com.paragon-software.ntfs.loader.plist (2017-03-23)
    [running] com.paragon-software.ntfsd.plist (2017-02-16) [Support]

    User Launch Agents: β“˜
    [loaded] com.dropbox.DropboxMacUpdate.agent.plist (2017-04-07) [Support]
    [running] com.spotify.webhelper.plist (2017-04-08) [Support]
    [loaded] com.valvesoftware.steamclean.plist (2017-03-17) [Support]

    User Login Items: β“˜
    iTunesHelper Programma (2017-03-24)
    (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    smcFanControl Programma
    (/Applications/smcFanControl.app)
    Dropbox Programma
    (/Applications/Dropbox.app)

    Internet Plug-ins: β“˜
    FlashPlayer-10.6: 25.0.0.127 – SDK 10.9 (2017-03-15) [Support]
    Flash Player: 25.0.0.127 – SDK 10.9 (2017-03-15) [Support]
    QuickTime Plugin: 7.7.3 (2017-03-28)
    AdobeAAMDetect: 3.0.0.0 – SDK 10.9 (2017-02-02) [Support]

    Safari Extensions: β“˜
    AdBlock – BetaFish, Inc. – https://getadblock.com (2017-03-28)
    Wipr – Giorgio Calderolla – http://giorgiocalderolla.com/ (2017-02-02)
    Dashlane – Dashlane Inc. – http://www.dashlane.com (2017-04-08)

    3rd Party Preference Panes: β“˜
    Flash Player (2017-02-28) [Support]
    Line6AudioMIDI (2013-08-21) [Support]
    NTFS (2017-02-16) [Support]

    Time Machine: β“˜
    Time Machine not configured!

    Top Processes by CPU: β“˜
    15% assistantd
    3% securityd
    3% fontd
    2% trustd(3)
    2% Dashlane

    Top Processes by Memory: β“˜
    1.12 GB kernel_task
    721 MB Safari
    295 MB mdworker(14)
    246 MB com.apple.WebKit.WebContent(2)
    229 MB Finder

    Virtual Memory Information: β“˜
    11.10 GB Available RAM
    8.95 GB Free RAM
    4.90 GB Used RAM
    2.15 GB Cached files
    0 B Swap Used

    Diagnostics Information: β“˜
    Apr 8, 2017, 10:22:17 PM Self test – passed

10 berichten aan het bekijken - 1 tot 10 (van in totaal 10)

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