6 berichten aan het bekijken - 1 tot 6 (van in totaal 6)
  • Q:

    Bijdrager
    Kleijberg

    Imac schakelt niet uit

    Bij het uitschakelen van mijn Imac, blijft de aanwijzer (pijltje in een verkleinde uitgave) in beeld en word het beeld zwart .Alleen schakelt de Imac niet helemaal uit. Het pijltje blijft zichtbaar in beeld in de linker bovenhoek.Komt iemand dit bekent voor?

    Alvast bedankt voor de hulp

    • Dit onderwerp is gewijzigd 2 weken, 2 dagen geleden door  Night. Reden: IN JUISTE SUBFORUM GEPLAATST

    Moderator
    Night

    Heb je de standaard troubleshoot stappen 2, 3 en 4 al uitgevoerd?


    Bijdrager
    Kleijberg

    Ik heb alles geprobeerd. Maar de IMac gaat alleen helemaal uit als ik de stekker er uit haal

    groet Henk


    Bijdrager
    GoeieDag

    Plaats hier een EtreCheck rapport.


    Moderator
    Night

    Dus ook in Safe mode gaat hij niet goed uit. Hmzzz.

    Inderdaad, zoals @goeiedag zegt: Voer stap 12 ook eens uit (nummer gecorrigeerd)


    Moderator
    Night

    Hierbij het Etrecheck rapport van @kleijberg. Dit was totaal op de verkeerde plek terecht gekomen en kon ik niet verplaatsen:

     

    hierbij het rapport van etrecheck

     

    EtreCheck version: 4.1.4 (4A203)

    Report generated: 2018-04-09 21:51:22

    Download EtreCheck from https://etrecheck.com

    Runtime: 2:15

    Performance: Excellent

    Problem: Other problem

    Major Issues: None

    Minor Issues:

    These issues do not need immediate attention but they may indicate future problems.

    Kernel extensions blocked – There are blocked kernel extensions awaiting user approval.

    Clean up – There are orphan files that could be removed.

    Unsigned files – There is unsigned software installed. They appear to be legitimate but should be reviewed.

    Corrupt hosts file – Hosts file is corrupt.

    32-bit Apps – This machine has 32-bits apps that may have problems in the future.

    Hardware Information:

    iMac (Retina 5K, 27-inch, 2017)

    iMac Model: iMac18,3

    1 4,2 GHz Intel Core i7 (i7-7700K) CPU: 4-core

    16 GB RAM Upgradeable

    BANK 0/DIMM0

    4 GB DDR4 2400 ok

    BANK 0/DIMM1

    4 GB DDR4 2400 ok

    BANK 1/DIMM0

    4 GB DDR4 2400 ok

    BANK 1/DIMM1

    4 GB DDR4 2400 ok

    Video Information:

    Radeon Pro 580 – VRAM: 8192 MB

    iMac

    Drives:

    disk0 – APPLE SSD SM1024L 1.00 TB (Solid State – TRIM: Yes)

    Internal PCI-Express 8.0 GT/s x4 NVM Express

    disk0s1 – EFI [EFI] 315 MB

    disk0s2 1.00 TB

    disk1s1 – Macintosh HD (APFS) 1.00 TB 364.27 GB

    disk1s2 – Preboot (APFS) [APFS Preboot] 1.00 TB 25 MB

    disk1s3 – Recovery (APFS) [Recovery] 1.00 TB 518 MB

    disk1s4 – VM (APFS) [APFS VM] 1.00 TB 2.15 GB

    Mounted Volumes:

    disk1s1 – Macintosh HD 1.00 TB (633.07 GB free)

    APFS

    Mount point: /

    disk1s4 – VM [APFS VM] 1.00 TB (633.07 GB free)

    APFS

    Mount point: /private/var/vm

    Network:

    Interface en0: Ethernet

    One IPv4 address

    Interface en6: iPhone

    Interface en5: iPad

    Interface en1: Wi-Fi

    802.11 a/b/g/n/ac

    One IPv4 address

    Interface en4: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge

    iCloud Quota: 2.35 GB available

    System Software:

    macOS High Sierra 10.13.4 (17E199)

    Time since boot: Less than an hour

    System Load: 1.58 (1 min ago) 1.52 (5 min ago) 1.05 (15 min ago)

    Configuration Files:

    /etc/hosts – Count: 0 – Corrupt!

    Security:

    System
    Status
    Gatekeeper
    Mac App Store and identified developers
    System Integrity Protection
    Enabled

    Unsigned Files:

    Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist

    Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon

    Details: Exact match found in the whitelist – probably OK

    32-bit Applications:

    5 32-bit apps

    Kernel Extensions:

    /Library/Extensions

    [Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.2 – SDK 10.13)

    [Blocked] SONYDeviceType04.kext (Sony Corporation, 1.3.0.06030 – SDK 10.10)

    /System/Library/Extensions

    [Not Loaded] UsbEthernetGadget.kext (1.0.0d1)

    System Launch Agents:

    [Not Loaded]
    8 Apple tasks
    [Loaded]
    175 Apple tasks
    [Running]
    109 Apple tasks
    [Other]
    One Apple task

    System Launch Daemons:

    [Not Loaded]
    34 Apple tasks
    [Loaded]
    180 Apple tasks
    [Running]
    120 Apple tasks

    Launch Agents:

    [Running]
    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. – installed 2018-02-19)
    [Other]
    com.teamviewer.teamviewer_desktop.plist (? efecefe3 – installed 2016-05-30)
    [Running]
    com.sony.SonyAutoLauncher.agent.plist (? a756a1bd – installed 2016-12-06)
    [Other]
    com.teamviewer.teamviewer.plist (? 9223e856 – installed 2016-05-30)
    [Not Loaded]
    com.adobe.AAM.Updater-1.0.plist (? ffb65062 – installed 2017-08-04)
    [Running]
    com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e – installed 2016-12-06)
    [Not Loaded]
    com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. – installed 2018-01-30)
    [Running]
    com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation – installed 2018-02-26)

    Launch Daemons:

    [Running]
    com.sonos.SonosLibraryServer.plist (Sonos, Inc. – installed 2018-02-28)
    [Running]
    com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation – installed 2018-02-26)
    [Loaded]
    com.bombich.ccchelper.plist (Bombich Software, Inc. – installed 2018-03-31)
    [Other]
    com.teamviewer.teamviewer_service.plist (? 52d5a08d – installed 2016-05-30)
    [Loaded]
    com.lexar.IRInstaller.plist (? 97048446 – installed 2017-03-14)
    [Loaded]
    de.appsolute.mampprohelper.plist (? 26ff81e4 – installed 2017-01-18)
    [Loaded]
    com.teamviewer.Helper.plist (? 7f4bf3e7 – installed 2016-05-02)
    [Running]
    com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation – installed 2018-02-26)
    [Loaded]
    com.adobe.acc.installer.plist (Adobe Systems, Inc. – installed 2018-02-19)
    [Loaded]
    com.adobe.fpsaud.plist (Adobe Systems, Inc. – installed 2018-02-24)
    [Running]
    com.adobe.agsservice.plist (Adobe Systems, Inc. – installed 2018-01-30)

    User Launch Agents:

    [Not Loaded]
    com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. – installed 2018-01-30)
    [Loaded]
    com.adobe.AAM.Updater-1.0.plist (? 0 – installed 2016-11-07)

    User Login Items:

    iTunesHelper Programma (Apple, Inc. – installed 2018-04-01)

    (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Mail Programma (Apple, Inc.

    (/Applications/Mail.app)

    Internet Plug-ins:

    GarminGpsControl: 4.2.0.0 (installed 2014-04-01)

    Silverlight: 5.1.41212.0 (installed 2017-11-20)

    QuickTime Plugin: 7.7.3 (installed 2018-03-28)

    Flash Player: 29.0.0.113 (installed 2018-03-23)

    FlashPlayer-10.6: 29.0.0.113 (installed 2018-03-23)

    AdobeAAMDetect: 3.0.0.0 (installed 2018-02-19)

    3rd Party Preference Panes:

    Flash Player (installed 2018-02-24)

    Time Machine:

    Skip System Files: No

    Mobile backups:

    Auto backup: Yes

    Volumes being backed up:

    Macintosh HD: Disk size: 1.00 TB – Disk used: 367.17 GB

    Destinations:

    D**a [Network] (Last used)

    Total size: 3.00 TB

    Total number of backups: 13

    Oldest backup: 2018-04-03 04:02:17

    Last backup: 2018-04-09 21:08:44

    Top Processes by CPU:

    Process (count)
    Source
    % of CPU
    sandboxd
    Apple
    7
    kernel_task
    Apple
    3
    App Store
    Apple
    2
    WindowServer
    Apple
    1
    hidd
    Apple
    1

    Top Processes by Memory:

    Process (count)
    Source
    RAM usage
    update_dyld_shared_cache
    Apple
    1.60 GB
    kernel_task
    Apple
    1.38 GB
    mdworker (9)
    Apple
    541 MB
    Adobe (4)

    471 MB
    Finder
    Apple
    279 MB

    Top Processes by Network Use:

    Process
    Source
    Input
    Output
    systemmigrationd
    Apple
    6 MB
    1 KB
    mDNSResponder
    Apple
    148 KB
    72 KB
    apsd
    Apple
    9 KB
    9 KB
    assistantd
    Apple
    4 KB
    2 KB
    netbiosd
    Apple
    3 KB
    2 KB

    Top Processes by Energy Use:

    Process (count)
    Source
    Energy usage (0-100)
    update_dyld_shared_cache
    Apple
    68
    WindowServer
    Apple
    1
    Adobe (4)

    0
    Creative Cloud
    Adobe Systems, Inc.
    0
    RTProtectionDaemon
    Malwarebytes Corporation
    0

    Virtual Memory Information:

    Available RAM
    8.17 GB
    Free RAM
    366 MB
    Used RAM
    7.83 GB
    Cached files
    7.82 GB
    Swap Used
    0 B

    Software Installs (past 30 days):

    Name
    Version
    Install Date
    Funny Balloon
    1.4.0
    2018-03-17
    PonyIsland
    36.0.0
    2018-03-17
    ABC Preschool auto vrachtwagen en motor dot puzzels
    1.2.1
    2018-03-17
    Kids Farm en dierlijke Jigsaw Puzzle
    1.3
    2018-03-17
    GardenIsland
    36.0.0
    2018-03-17
    ZooIsland
    36.0.0
    2018-03-17
    Business Cards Pro
    1.1
    2018-03-18
    Biz Card Templates for Adobe Photoshop & Elements with Logos & Graphics Lite Pack 1
    1.2.1
    2018-03-18
    Toolbox for Pages – Templates
    3.6
    2018-03-18
    WorldCard
    4.0.0
    2018-03-18

    Clean up:

    /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist

    /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service

    Executable not found

    /Library/LaunchAgents/com.teamviewer.teamviewer.plist

    /Applications/TeamViewer.app/Contents/MacOS/TeamViewer

    Executable not found

    /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist

    /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop

    Executable not found

    Diagnostics Information (past 7 days):

    2018-04-09 21:37:29 Last Shutdown Cause: 3 – Hard shutdown (once)

    End of report

     

6 berichten aan het bekijken - 1 tot 6 (van in totaal 6)

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