30 berichten aan het bekijken - 1 tot 30 (van in totaal 37)
  • Q:

    Bijdrager
    Superdude

    iMac (21.5-inch, Late 2013) Vage problemen

    Forumleden,

    Ik heb sinds enige tijd van wat vage/rare problemen met mijn iMac. Ik probeer fotoboeken te bestellen via de website fotoboeken.nl, maar als ik dan de foto’s moet uploaden gebeurt er helemaal niets. Er komt een voortgangsbalkje maar deze komt niet vol. Ik heb ondertussen i.o.m. hun helpdesk mijn fotoboek op een andere manier besteld. Deze medewerker heeft meegekeken maar niets kunnen ontdekken. Volgens hem moet het “probleem” in mijn computer zitten. Daar was ik natuurlijk nog niet zo van overtuigd totdat vandaag weer iets niet lukte.

    Ik wou via “Myalbum.nl” foto’s uploaden om deze aan mijn familie te laten zien, maar ik kon geen foto’s selecteren. In de map afbeeldingen zijn alle fotobestanden “Greyed out”!

    Zou dit te maken kunnen hebben met mijn router? Zolang ik die heb, heb ik dit nog niet geprobeerd. Ik zit trouwens via WiFi verbonden met internet, alles werkt normaal verder. De router die ik heb is een Sitecom AC 1900 WiFi Router. Ik heb dit ook geprobeerd met een Windows laptop, via WiFi, en hierbij werkt alles goed?!

    Alvast bedankt voor jullie antwoorden/hulp.

    Superdude


    Bijdrager
    Shmoo

    Verwijder Flash van je computer + de cookies/Cache uit je browser.


    Bijdrager
    Superdude

    Bedankt voor je (zeer) snelle reactie!

    Helaas heeft het niet geholpen. Ik kan morgen of anders zaterdag wel proberen om mijn computer bedraad aan te sluiten, zou dat nog iets uit kunnen maken?


    Bijdrager
    tarmac58

    Probeer dan ook eens een andere browser.


    Bijdrager
    Superdude

    Bedankt!

    Een andere browser, in dit geval Google Chrome, werkte inderdaad. Ik gebruik altijd Firefox maar ik denk dat ik overschakel naar Safari, dat is tenslotte Apple. Kan ik mijn wachtwoorden die ik nu in LastPass heb ook in de Sleutelhanger zetten?


    Bijdrager
    koen

    Ah, Firefox.


    Bijdrager
    computer space

    Had je niet een te oude Firefox?


    Bijdrager
    Superdude

    Mijn Firefox was wel up to date, dus dat was het probleem niet. Wat het wel was weet ik niet….. Een ding werkt nog steeds niet, nml. het updaten van de Fotoboeken.nl software. Het lijkt alsof dit toch via Firefox gaat, terwijl ik in dit geval Safari als standaardbrowser heb ingesteld.

    Weet iemand of je de favorieten en de geschiedenis van Firefox over kan zetten naar Safari?

    Alvast bedankt,

    Superdude


    Bijdrager
    Superdude

    Ik kreeg een tip dat ik via het programma Etrecheck kan controleren wat er aan de hand is met mijn Mac. Dat heb ik dus gedaan, maar heb daar niet genoeg verstand van om zomaar wat te “uninstallen” of te verwijderen. Wie kan zo’n rapport lezen en wie zou mij hierbij willen helpen? Hieronder staat het Etrecheck rapport:

    EtreCheck version: 3.4.6 (460)
    Report generated 2018-01-06 14:29:28
    Download EtreCheck from https://etrecheck.com
    Runtime: 3:17
    Performance: Good

    Click the [Lookup] links for more information from Apple Support Communities.
    Click the [Details] links for more information about that line.
    Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
    Click the [Clean up] link to delete unused files.

    Problem: No problem – just checking

    Hardware Information: ⓘ
    iMac (21.5-inch, Late 2013)
    [Technical Specifications] – [User Guide] – [Warranty & Service]
    iMac – model: iMac14,3
    1 2,9 GHz Intel Core i5 (i5-4570S) CPU: 4-core
    8 GB RAM Upgradeable – [Instructions]
    BANK 0/DIMM0
    4 GB DDR3 1600 MHz ok
    BANK 1/DIMM0
    4 GB DDR3 1600 MHz ok
    Handoff/Airdrop2: supported
    Wireless: en1: 802.11 a/b/g/n/ac
    iCloud Quota: 5.00 GB available
    iCloud Status: 6 pending files

    Video Information: ⓘ
    NVIDIA GeForce GT 750M – VRAM: 1 GB
    iMac 1920 x 1080

    Disk Information: ⓘ
    APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)
    [Show SMART report]
    EFI (disk0s1 – MS-DOS FAT32) <not mounted> [EFI]: 210 MB
    Macintosh HD (disk0s2 – Journaled HFS+) /Volumes/Macintosh HD : 998.70 GB (20.44 GB free)
    Recovery HD (disk0s3 – Journaled HFS+) <not mounted> [Recovery]: 650 MB
    Recovery HD (disk0s4 – Journaled HFS+) <not mounted> [Recovery]: 650 MB

    USB Information: ⓘ
    USB30Bus
    VIA Labs, Inc. USB3.0 Hub
    JMicron USB to ATA/ATAPI Bridge
    JMB352 JBOD disk3: (6 TB)
    EFI (disk3s1 – MS-DOS FAT32) <not mounted> [EFI]: 210 MB
    ICY-BOX (disk3s2 – Journaled HFS+) /Volumes/ICY-BOX : 6.00 TB (3.14 TB free)
    Seagate BUP Slim SL
    BUP Slim SL disk2: (2 TB)
    Seagate Backup Plus Drive (disk2s1 – UFSD_NTFS) /Volumes/Seagate Backup Plus Drive : 2.00 TB (791.16 GB free)
    VIA Labs, Inc. USB3.0 Hub
    Generic USB3.0 Device
    CT250BX100SSD1 disk1: (250,06 GB)
    EFI (disk1s1 – MS-DOS FAT32) <not mounted> [EFI]: 210 MB
    SSD (disk1s2 – Journaled HFS+) / [Startup]: 249.20 GB (169.14 GB free)
    (disk1s3) <not mounted> [Recovery]: 650 MB
    Apple Inc. BRCM20702 Hub
    Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    VIA Labs, Inc. USB2.0 Hub
    Brother DCP-J152W
    VIA Labs, Inc. USB2.0 Hub
    Generic Mass Storage Device
    Generic External
    Apple, Inc. Keyboard Hub
    Apple Inc. Apple Keyboard

    Thunderbolt Information: ⓘ
    Apple Inc. thunderbolt_bus

    Virtual disks: ⓘ
    Fotoboeken.nl 2016.4.0 (disk4s2 – HFS+) /Volumes/Fotoboeken.nl 2016.4.0 : 419 MB (141 MB free)
    Physical disk: Disk Image 419 MB (141 MB free)

    System Software: ⓘ
    macOS High Sierra 10.13.2 (17C88) – Time since boot: about 9 days

    Gatekeeper: ⓘ
    Mac App Store and identified developers

    Possible adware: ⓘ
    Unknown file: /Library/LaunchAgents/helper.threeships.com.plist
    /Library/Application Support/ThreeShips/ThreeShipsHelper.app/Contents/MacOS/ThreeShipsHelper
    One possible adware file found. [Remove/Report]

    Clean up: ⓘ
    /Volumes/Macintosh HD/Users/[redacted]/Library/LaunchAgents/com.valvesoftware.steamclean.plist
    /Users/[redacted]/Library/Application Support/Steam/SteamApps/steamclean Public
    Executable not found!
    One orphan file found. [Clean up]

    Kernel Extensions: ⓘ
    /Library/Extensions
    [loaded] com.malwarebytes.mbam.rtprotection (3.1 – SDK 10.12) [Lookup]
    [loaded] com.objectiveSee.kext.BlockBlock (0.9.7 – SDK 10.12) [Lookup]
    [loaded] com.paragon-software.filesystems.ntfs (14.2.288 – SDK 10.5) [Lookup]
    [loaded] com.seagate.driver.PowSecDriverCore (5.2.7 (26995) – SDK 10.4) [Lookup]
    [not loaded] com.sony.driver.dsccamDeviceInfo00 (1.3.0.06030 – SDK 10.10) [Lookup]

    /Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
    [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.7 (26995) – SDK 10.4) [Lookup]
    [loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7 (26995) – SDK 10.5) [Lookup]
    [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.7 (26995) – SDK 10.4) [Lookup]

    /System/Library/Extensions
    [loaded] org.dungeon.driver.SATSMARTDriver (0.8.1 – SDK 10.6) [Lookup]

    System Launch Agents: ⓘ
    [not loaded] 8 Apple tasks
    [loaded] 166 Apple tasks
    [running] 109 Apple tasks
    [killed] 7 Apple tasks
    7 processes killed due to insufficient RAM

    System Launch Daemons: ⓘ
    [failed] com.apple.updateEFIDesktopPicture-apfs.plist (Apple, Inc. – installed 2017-12-01)
    [not loaded] 35 Apple tasks
    [loaded] 173 Apple tasks
    [running] 108 Apple tasks
    [killed] 13 Apple tasks
    13 processes killed due to insufficient RAM

    Launch Agents: ⓘ
    [failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. – installed 2017-06-11) [Lookup]
    [running] com.brother.LOGINserver.plist (? a1772de2 41ad4933 – installed 2015-05-11) [Lookup]
    [running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation – installed 2017-12-28) [Lookup]
    [loaded] com.oracle.java.Java-Updater.plist (? d097f755 72ac4dde – installed 2017-10-20) [Lookup]
    [running] com.paragon-software.NTFS.fsnotify.agent.plist (? dcda45f4 848b1897 – installed 2016-10-15) [Lookup]
    [loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 e9648c48 – installed 2016-10-15) [Lookup]
    [running] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation – installed 2017-04-28) [Lookup]
    [running] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e bdd5d926 – installed 2016-12-06) [Lookup]
    [running] helper.threeships.com.plist (? 17e593d5 baab98b – installed 2017-09-05) [Lookup]
    [loaded] org.macosforge.xquartz.startx.plist (Apple Inc. – XQuartz – installed 2016-10-26) [Lookup]

    Launch Daemons: ⓘ
    [loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. – installed 2017-06-11) [Lookup]
    [loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. – installed 2017-06-11) [Lookup]
    [loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. – installed 2017-04-25) [Lookup]
    [running] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation – installed 2017-12-28) [Lookup]
    [running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation – installed 2017-12-28) [Lookup]
    [running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation – installed 2017-12-28) [Lookup]
    [loaded] com.microsoft.autoupdate.helpertool.plist (Microsoft Corporation – installed 2016-08-03) [Lookup]
    [loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation – installed 2015-08-15) [Lookup]
    [running] com.objectiveSee.blockblock.plist (Objective-See, LLC – installed 2017-04-16) [Lookup]
    [loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 – installed 2017-09-06) [Lookup]
    [running] com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 b1cb5590 – installed 2016-08-29) [Lookup]
    [loaded] com.paragon.NTFS.launch.plist (Apple, Inc. – installed 2017-12-01)
    [running] com.seagate.TBDecorator.plist (? 595582c 212092b1 – installed 2015-11-02) [Lookup]
    [failed] com.spotflux.Spotflux.tun.plist (Apple, Inc. – installed 2017-12-01)
    [running] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. – installed 2017-08-06) [Lookup]
    [loaded] org.cindori.SenseiTool.plist (Oskar Groth – installed 2016-01-05) [Lookup]
    [loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. – XQuartz – installed 2016-10-26) [Lookup]

    User Launch Agents: ⓘ
    [loaded] com.google.keystone.agent.plist (Google, Inc. – installed 2017-09-28) [Lookup]
    [running] com.lastpass.LastPassHelper.plist (Joseph Siegrist – installed 2016-01-06) [Lookup]
    [running] com.objectiveSee.blockblock.plist (Objective-See, LLC – installed 2017-04-16) [Lookup]
    [running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. – installed 2017-08-06) [Lookup]
    [failed] com.valvesoftware.steamclean.plist (? 51ea92b3 0 – installed 2017-12-28) [Lookup] – /Users/[redacted]/Library/Application Support/Steam/SteamApps/steamclean: Executable not found!

    User Login Items: ⓘ
    SpeechSynthesisServer Programma
    (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
    iTunesHelper Programma (Apple, Inc. – installed 2017-12-07)
    (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Android File Transfer Agent Programma
    (/Volumes/Macintosh HD/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
    stack Programma
    (/Applications/stack.app)

    Internet Plug-ins: ⓘ
    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-03) [Lookup]
    QuickTime Plugin: 7.7.3 (installed 2017-12-12)
    AdobePDFViewer: 18.009.20050 (installed 2017-12-03) [Lookup]
    JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-20) Check version
    nplastpass: 3.1.21 (installed 2014-10-26) [Lookup]

    Safari Extensions: ⓘ
    [enabled] LastPass – LastPass – https://lastpass.com/ (installed 2018-01-05)

    3rd Party Preference Panes: ⓘ
    Java (installed 2017-10-20) [Lookup]
    Paragon NTFS for Mac® (installed 2016-10-15) [Lookup]
    Seagate Dashboard for Mac OSX (installed 2017-08-23) [Lookup]

    Time Machine: ⓘ
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
    SSD: Disk size: 249.20 GB Disk used: 80.06 GB
    Destinations:
    ICY-BOX [Local]
    Total size: 6.00 TB
    Total number of backups: 84
    Oldest backup: 09/11/2016, 03:59
    Last backup: 06/01/2018, 14:12
    Size of backup disk: Excellent
    Backup size 6.00 TB > (Disk size 249.20 GB X 3)

    Top Processes by CPU: ⓘ
    8% RTProtectionDaemon
    5% kernel_task
    4% WindowServer
    2% thunderbird
    1% Safari

    Top Processes by Memory: ⓘ
    928 MB kernel_task
    459 MB com.apple.WebKit.WebContent
    294 MB Safari
    261 MB thunderbird
    247 MB WindowServer

    Top Processes by Network Use: ⓘ
    Input Output Process name
    7 MB 5 MB mDNSResponder
    973 KB 104 KB com.apple.WebKit.Networking
    673 KB 293 KB netbiosd
    49 KB 42 KB apsd
    37 KB 8 KB thunderbird

    Top Processes by Energy Use: ⓘ
    56.42 RTProtectionDaemon
    5.72 WindowServer
    1.04 lsd
    0.96 launchd

    Virtual Memory Information: ⓘ
    2.29 GB Available RAM
    73 MB Free RAM
    5.71 GB Used RAM
    2.22 GB Cached files
    269 MB Swap Used

    Software installs (last 30 days): ⓘ
    Adobe Flash Player: (installed 2017-12-12)
    Movavi Photo Editor 5: (installed 2017-12-24)
    Photo Editor Lite Movavi: 1.0 (installed 2017-12-24)
    Dr. Cleaner: 3.3.2 (installed 2017-12-27)
    Malwarebytes for Mac: (installed 2017-12-28)
    Bitdefender Virus Scanner: 3.10 (installed 2018-01-04)

    Install information may not be complete.

    Diagnostics Events (last 3 days for minor events): ⓘ
    2018-01-04 17:44:49 Microsoft Word.app High CPU use [Open] [Details]
    2017-12-28 14:55:31 Last shutdown cause: 3 – Hard shutdown

    Alvast bedankt,

    Superdude


    Bijdrager
    koen

    Possible adware: ⓘ
    Unknown file: /Library/LaunchAgents/helper.threeships.com.plist
    /Library/Application Support/ThreeShips/ThreeShipsHelper.app/Contents/MacOS/ThreeShipsHelper
    One possible adware file found. [Remove/Report]

    Draai die malwarebytes eens om het te verwijderen.


    Bijdrager
    Superdude

    Malwarebytes zegt dat de computer helemaal clean is. Kan dit op een andere manier verwijdert worden?


    Bijdrager
    koen

    Misschien is het geen adware dan, maar het is dan wel iets dat je zelf hebt geïnstalleerd.

    Maak eens een nieuwe gebruiker aan en kijk of je dan nog problemen hebt.


    Bijdrager
    Superdude

    Bedoel je een nieuwe gebruiker in Firefox? En hoe doe ik dat dan?


    Bijdrager
    tarmac58

    Ik vermoed dat Koen bedoeld dat je een gebruiker aanmaakt in “Systeemvoorkeuren” bij “Gebruikers en Groepen”
    Dan heb je een gebruiker die nog helemaal schoon is.
    En dan kijk je of het op die manier wel lukt om het wel te exporteren.

    • Deze reactie is gewijzigd 10 maanden, 2 weken geleden door  tarmac58.

    Bijdrager
    koen

    Inderdaad ja, dat is juist.


    Bijdrager
    Superdude

    Ik heb wat overbodige software gede-installeerd en opnieuw Etrecheck gedraaid. Zou iemand hier naar willen kijken?

    EtreCheck version: 3.4.6 (460)
    Report generated 2018-01-07 15:21:05
    Download EtreCheck from https://etrecheck.com
    Runtime: 2:34
    Performance: Excellent

    Click the [Lookup] links for more information from Apple Support Communities.
    Click the [Details] links for more information about that line.

    Problem: Computer is too slow

    Hardware Information: ⓘ
    iMac (21.5-inch, Late 2013)
    [Technical Specifications] – [User Guide] – [Warranty & Service]
    iMac – model: iMac14,3
    1 2,9 GHz Intel Core i5 (i5-4570S) CPU: 4-core
    8 GB RAM Upgradeable – [Instructions]
    BANK 0/DIMM0
    4 GB DDR3 1600 MHz ok
    BANK 1/DIMM0
    4 GB DDR3 1600 MHz ok
    Handoff/Airdrop2: supported
    Wireless: en1: 802.11 a/b/g/n/ac
    iCloud Quota: 5.00 GB available
    iCloud Status: 7 pending files

    Video Information: ⓘ
    NVIDIA GeForce GT 750M – VRAM: 1 GB
    iMac 1920 x 1080

    Disk Information: ⓘ
    APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)
    [Show SMART report]
    EFI (disk0s1 – MS-DOS FAT32) <not mounted> [EFI]: 210 MB
    Macintosh HD (disk0s2 – Journaled HFS+) /Volumes/Macintosh HD : 998.70 GB (20.34 GB free)
    Recovery HD (disk0s3 – Journaled HFS+) <not mounted> [Recovery]: 650 MB
    Recovery HD (disk0s4 – Journaled HFS+) <not mounted> [Recovery]: 650 MB

    USB Information: ⓘ
    USB30Bus
    VIA Labs, Inc. USB3.0 Hub
    JMicron USB to ATA/ATAPI Bridge
    JMB352 JBOD disk3: (6 TB)
    EFI (disk3s1 – MS-DOS FAT32) <not mounted> [EFI]: 210 MB
    ICY-BOX (disk3s2 – Journaled HFS+) /Volumes/ICY-BOX : 6.00 TB (3.13 TB free)
    Seagate BUP Slim SL
    BUP Slim SL disk2: (2 TB)
    Seagate Backup Plus Drive (disk2s1 – UFSD_NTFS) /Volumes/Seagate Backup Plus Drive : 2.00 TB (791.16 GB free)
    VIA Labs, Inc. USB3.0 Hub
    Generic USB3.0 Device
    CT250BX100SSD1 disk1: (250,06 GB)
    EFI (disk1s1 – MS-DOS FAT32) <not mounted> [EFI]: 210 MB
    SSD (disk1s2 – Journaled HFS+) / [Startup]: 249.20 GB (167.79 GB free)
    Recovery HD (disk1s3 – HFS+) <not mounted> [Recovery]: 650 MB
    Apple Inc. BRCM20702 Hub
    Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    VIA Labs, Inc. USB2.0 Hub
    Brother DCP-J152W
    VIA Labs, Inc. USB2.0 Hub
    Generic Mass Storage Device
    Generic External
    Apple, Inc. Keyboard Hub
    Apple Inc. Apple Keyboard

    Thunderbolt Information: ⓘ
    Apple Inc. thunderbolt_bus

    Virtual disks: ⓘ
    Fotoboeken.nl 2016.4.0 (disk4s2 – HFS+) /Volumes/Fotoboeken.nl 2016.4.0 : 419 MB (141 MB free)
    Physical disk: Disk Image 419 MB (141 MB free)

    System Software: ⓘ
    macOS High Sierra 10.13.2 (17C88) – Time since boot: about 10 days

    Gatekeeper: ⓘ
    Mac App Store and identified developers

    Kernel Extensions: ⓘ
    /Library/Extensions
    [loaded] com.malwarebytes.mbam.rtprotection (3.1 – SDK 10.12) [Lookup]
    [loaded] com.paragon-software.filesystems.ntfs (14.2.288 – SDK 10.5) [Lookup]
    [loaded] com.seagate.driver.PowSecDriverCore (5.2.7 (26995) – SDK 10.4) [Lookup]
    [not loaded] com.sony.driver.dsccamDeviceInfo00 (1.3.0.06030 – SDK 10.10) [Lookup]

    /Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
    [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.7 (26995) – SDK 10.4) [Lookup]
    [loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7 (26995) – SDK 10.5) [Lookup]
    [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.7 (26995) – SDK 10.4) [Lookup]

    /Library/Objective-See/BlockBlock/BlockBlock.app
    [loaded] com.objectiveSee.kext.BlockBlock (0.9.7 – SDK 10.12) [Lookup]

    /System/Library/Extensions
    [loaded] org.dungeon.driver.SATSMARTDriver (0.8.1 – SDK 10.6) [Lookup]

    /Volumes/Macintosh HD/Applications/PMHMac.app
    [not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1.2.00.09240 – SDK 10.5) [Lookup]

    System Launch Agents: ⓘ
    [not loaded] 8 Apple tasks
    [loaded] 165 Apple tasks
    [running] 113 Apple tasks
    [killed] 4 Apple tasks
    4 processes killed due to insufficient RAM

    System Launch Daemons: ⓘ
    [failed] com.apple.updateEFIDesktopPicture-apfs.plist (Apple, Inc. – installed 2017-12-01)
    [not loaded] 35 Apple tasks
    [loaded] 174 Apple tasks
    [running] 113 Apple tasks
    [killed] 7 Apple tasks
    7 processes killed due to insufficient RAM

    Launch Agents: ⓘ
    [failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. – installed 2017-06-11) [Lookup]
    [running] com.brother.LOGINserver.plist (? a1772de2 41ad4933 – installed 2015-05-11) [Lookup]
    [running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation – installed 2017-12-28) [Lookup]
    [loaded] com.oracle.java.Java-Updater.plist (? d097f755 72ac4dde – installed 2017-10-20) [Lookup]
    [running] com.paragon-software.NTFS.fsnotify.agent.plist (? dcda45f4 848b1897 – installed 2016-10-15) [Lookup]
    [loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 e9648c48 – installed 2016-10-15) [Lookup]
    [running] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation – installed 2017-04-28) [Lookup]
    [running] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e bdd5d926 – installed 2016-12-06) [Lookup]
    [loaded] org.macosforge.xquartz.startx.plist (Apple Inc. – XQuartz – installed 2016-10-26) [Lookup]

    Launch Daemons: ⓘ
    [loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. – installed 2017-06-11) [Lookup]
    [loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. – installed 2017-06-11) [Lookup]
    [loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. – installed 2017-04-25) [Lookup]
    [running] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation – installed 2017-12-28) [Lookup]
    [running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation – installed 2017-12-28) [Lookup]
    [running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation – installed 2017-12-28) [Lookup]
    [loaded] com.microsoft.autoupdate.helpertool.plist (Microsoft Corporation – installed 2016-08-03) [Lookup]
    [loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation – installed 2015-08-15) [Lookup]
    [running] com.objectiveSee.blockblock.plist (Objective-See, LLC – installed 2017-04-16) [Lookup]
    [loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 – installed 2017-09-06) [Lookup]
    [running] com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 b1cb5590 – installed 2016-08-29) [Lookup]
    [loaded] com.paragon.NTFS.launch.plist (Apple, Inc. – installed 2017-12-01)
    [running] com.seagate.TBDecorator.plist (? 595582c 212092b1 – installed 2015-11-02) [Lookup]
    [loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. – XQuartz – installed 2016-10-26) [Lookup]

    User Launch Agents: ⓘ
    [loaded] com.google.keystone.agent.plist (Google, Inc. – installed 2017-09-28) [Lookup]
    [running] com.lastpass.LastPassHelper.plist (Joseph Siegrist – installed 2016-01-06) [Lookup]
    [running] com.objectiveSee.blockblock.plist (Objective-See, LLC – installed 2017-04-16) [Lookup]
    [running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. – installed 2017-08-06) [Lookup]

    User Login Items: ⓘ
    SpeechSynthesisServer Programma
    (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
    iTunesHelper Programma (Apple, Inc. – installed 2017-12-07)
    (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Android File Transfer Agent Programma
    (/Volumes/Macintosh HD/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
    stack Programma
    (/Applications/stack.app)

    Internet Plug-ins: ⓘ
    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-03) [Lookup]
    QuickTime Plugin: 7.7.3 (installed 2017-12-12)
    AdobePDFViewer: 18.009.20050 (installed 2017-12-03) [Lookup]
    JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-20) Check version
    nplastpass: 3.1.21 (installed 2014-10-26) [Lookup]

    Safari Extensions: ⓘ
    [enabled] LastPass – LastPass – https://lastpass.com/ (installed 2018-01-05)

    3rd Party Preference Panes: ⓘ
    Java (installed 2017-10-20) [Lookup]
    Paragon NTFS for Mac® (installed 2016-10-15) [Lookup]
    Seagate Dashboard for Mac OSX (installed 2017-08-23) [Lookup]

    Time Machine: ⓘ
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
    SSD: Disk size: 249.20 GB Disk used: 81.41 GB
    Destinations:
    ICY-BOX [Local]
    Total size: 6.00 TB
    Total number of backups: 88
    Oldest backup: 09/11/2016, 03:59
    Last backup: 07/01/2018, 15:11
    Size of backup disk: Excellent
    Backup size 6.00 TB > (Disk size 249.20 GB X 3)

    Top Processes by CPU: ⓘ
    64% RTProtectionDaemon
    18% com.apple.WebKit.WebContent
    8% WindowServer
    8% kernel_task
    6% Safari

    Top Processes by Memory: ⓘ
    1013 MB kernel_task
    300 MB thunderbird
    291 MB com.apple.WebKit.WebContent
    245 MB Finder
    223 MB mds_stores

    Top Processes by Network Use: ⓘ
    Input Output Process name
    8 MB 6 MB mDNSResponder
    2 MB 99 KB com.apple.WebKit.Networking
    807 KB 334 KB netbiosd
    69 KB 75 KB apsd
    38 KB 7 KB thunderbird

    Top Processes by Energy Use: ⓘ
    48.82 RTProtectionDaemon
    7.84 Safari
    5.80 thunderbird
    5.38 WindowServer
    3.46 com.apple.WebKit.WebContent

    Virtual Memory Information: ⓘ
    1.98 GB Available RAM
    34 MB Free RAM
    6.02 GB Used RAM
    1.95 GB Cached files
    541 MB Swap Used

    Software installs (last 30 days): ⓘ
    Adobe Flash Player: (installed 2017-12-12)
    Movavi Photo Editor 5: (installed 2017-12-24)
    Photo Editor Lite Movavi: 1.0 (installed 2017-12-24)
    Dr. Cleaner: 3.3.2 (installed 2017-12-27)
    Malwarebytes for Mac: (installed 2017-12-28)
    Bitdefender Virus Scanner: 3.10 (installed 2018-01-04)

    Install information may not be complete.

    Diagnostics Events (last 3 days for minor events): ⓘ
    2018-01-07 13:01:28 Microsoft Word.app High CPU use [Open] [Details]
    2018-01-06 17:15:00 com.apple.WebKit.WebContent High CPU use [Open] [Details]
    2017-12-28 14:56:45 Last shutdown cause: 3 – Hard shutdown

    Files deleted by EtreCheck: ⓘ
    2018-01-07 13:38:53 – /Library/LaunchAgents/helper.threeships.com.plist – Unknown
    2018-01-07 13:39:10 – /Volumes/Macintosh HD/Users/[redacted]/Library/LaunchAgents/com.valvesoftware.steamclean.plist – Unknown


    Bijdrager
    koen

    Wat is dat RTProtectionDaemon?

    En heb je al getest met een andere gebruiker?


    Bijdrager
    tarmac58

    Echt verstand van deze materie heb ik niet en Etrecheck kan ik ook al niet lezen, maar Ik heb niet zolang geleden zelf fotoboeken zitten maken. Ik ben me lam geschrokken van de software waar je dan mee te maken krijgt. meestal ziet het er uit of het gemaakt is voor MS-DOS, en met enige goede wil op Windows 3 kan draaien. En dat dat dan door een soort digitale gehaktmolen is gehaald en dan opeens ook op de Mac zou moeten draaien
    Uiteindelijk ben ik terecht gekomen op “Fotofabriek” en zowaar is het me uiteindelijk gelukt. Het scala aan negatieve emoties waar je jezelf mee confronteert als je iets probeert te maken wat niet in hun sjablonen past is ongelofelijk.
    Huilen en schreeuwen alle meer dan honderd pagina’s lang.
    En dan moet het nog opgeladen worden.
    Op oneven dagen gebruik ik Safari en bij wassende maan liever Chrome.
    Bidden en kaarsjes branden schijnt te helpen.
    Kortom, misschien is het probleem niet helemaal de schuld van jouw computer. Het kan ook aan de software liggen
    of zo
    ach , weet ik veel


    Bijdrager
    Superdude

    Wat is dat RTProtectionDaemon?

    Dat gebruikt MalwareBytes. Ik heb dit programma ook verwijdert. Ik heb niet getest met een andere gebruiker. Dan moet ik volgens mij ook alles opnieuw installeren, of is dat niet zo?

    Nieuw etrecheck-log: EtreCheck version: 3.4.6 (460)
    Report generated 2018-01-07 16:00:52
    Download EtreCheck from https://etrecheck.com
    Runtime: 2:19
    Performance: Excellent

    Click the [Lookup] links for more information from Apple Support Communities.
    Click the [Details] links for more information about that line.

    Problem: Computer is too slow

    Hardware Information: ⓘ
    iMac (21.5-inch, Late 2013)
    [Technical Specifications] – [User Guide] – [Warranty & Service]
    iMac – model: iMac14,3
    1 2,9 GHz Intel Core i5 (i5-4570S) CPU: 4-core
    8 GB RAM Upgradeable – [Instructions]
    BANK 0/DIMM0
    4 GB DDR3 1600 MHz ok
    BANK 1/DIMM0
    4 GB DDR3 1600 MHz ok
    Handoff/Airdrop2: supported
    Wireless: en1: 802.11 a/b/g/n/ac
    iCloud Quota: 5.00 GB available
    iCloud Status: 7 pending files

    Video Information: ⓘ
    NVIDIA GeForce GT 750M – VRAM: 1 GB
    iMac 1920 x 1080

    Disk Information: ⓘ
    APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)
    [Show SMART report]
    EFI (disk0s1 – MS-DOS FAT32) <not mounted> [EFI]: 210 MB
    Macintosh HD (disk0s2 – Journaled HFS+) /Volumes/Macintosh HD : 998.70 GB (20.23 GB free)
    Recovery HD (disk0s3 – Journaled HFS+) <not mounted> [Recovery]: 650 MB
    Recovery HD (disk0s4 – Journaled HFS+) <not mounted> [Recovery]: 650 MB

    USB Information: ⓘ
    USB30Bus
    VIA Labs, Inc. USB3.0 Hub
    JMicron USB to ATA/ATAPI Bridge
    JMB352 JBOD disk3: (6 TB)
    EFI (disk3s1 – MS-DOS FAT32) <not mounted> [EFI]: 210 MB
    ICY-BOX (disk3s2 – Journaled HFS+) /Volumes/ICY-BOX : 6.00 TB (3.13 TB free)
    Seagate BUP Slim SL
    BUP Slim SL disk2: (2 TB)
    Seagate Backup Plus Drive (disk2s1 – UFSD_NTFS) /Volumes/Seagate Backup Plus Drive : 2.00 TB (791.16 GB free)
    VIA Labs, Inc. USB3.0 Hub
    Generic USB3.0 Device
    CT250BX100SSD1 disk1: (250,06 GB)
    EFI (disk1s1 – MS-DOS FAT32) <not mounted> [EFI]: 210 MB
    SSD (disk1s2 – Journaled HFS+) / [Startup]: 249.20 GB (167.76 GB free)
    Recovery HD (disk1s3 – HFS+) <not mounted> [Recovery]: 650 MB
    Apple Inc. BRCM20702 Hub
    Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    VIA Labs, Inc. USB2.0 Hub
    Brother DCP-J152W
    VIA Labs, Inc. USB2.0 Hub
    Generic Mass Storage Device
    Generic External
    Apple, Inc. Keyboard Hub
    Apple Inc. Apple Keyboard

    Thunderbolt Information: ⓘ
    Apple Inc. thunderbolt_bus

    Virtual disks: ⓘ
    Fotoboeken.nl 2016.4.0 (disk4s2 – HFS+) /Volumes/Fotoboeken.nl 2016.4.0 : 419 MB (141 MB free)
    Physical disk: Disk Image 419 MB (141 MB free)

    System Software: ⓘ
    macOS High Sierra 10.13.2 (17C88) – Time since boot: about 10 days

    Gatekeeper: ⓘ
    Mac App Store and identified developers

    Kernel Extensions: ⓘ
    /Library/Extensions
    [loaded] com.malwarebytes.mbam.rtprotection (3.1 – SDK 10.12) [Lookup]
    [loaded] com.paragon-software.filesystems.ntfs (14.2.288 – SDK 10.5) [Lookup]
    [loaded] com.seagate.driver.PowSecDriverCore (5.2.7 (26995) – SDK 10.4) [Lookup]
    [not loaded] com.sony.driver.dsccamDeviceInfo00 (1.3.0.06030 – SDK 10.10) [Lookup]

    /Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
    [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.7 (26995) – SDK 10.4) [Lookup]
    [loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7 (26995) – SDK 10.5) [Lookup]
    [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.7 (26995) – SDK 10.4) [Lookup]

    /Library/Objective-See/BlockBlock/BlockBlock.app
    [loaded] com.objectiveSee.kext.BlockBlock (0.9.7 – SDK 10.12) [Lookup]

    /System/Library/Extensions
    [loaded] org.dungeon.driver.SATSMARTDriver (0.8.1 – SDK 10.6) [Lookup]

    /Volumes/Macintosh HD/Applications/PMHMac.app
    [not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1.2.00.09240 – SDK 10.5) [Lookup]

    System Launch Agents: ⓘ
    [not loaded] 8 Apple tasks
    [loaded] 165 Apple tasks
    [running] 114 Apple tasks
    [killed] 3 Apple tasks
    3 processes killed due to insufficient RAM

    System Launch Daemons: ⓘ
    [failed] com.apple.updateEFIDesktopPicture-apfs.plist (Apple, Inc. – installed 2017-12-01)
    [not loaded] 35 Apple tasks
    [loaded] 174 Apple tasks
    [running] 114 Apple tasks
    [killed] 6 Apple tasks
    6 processes killed due to insufficient RAM

    Launch Agents: ⓘ
    [failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. – installed 2017-06-11) [Lookup]
    [running] com.brother.LOGINserver.plist (? a1772de2 41ad4933 – installed 2015-05-11) [Lookup]
    [loaded] com.oracle.java.Java-Updater.plist (? d097f755 72ac4dde – installed 2017-10-20) [Lookup]
    [running] com.paragon-software.NTFS.fsnotify.agent.plist (? dcda45f4 848b1897 – installed 2016-10-15) [Lookup]
    [loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 e9648c48 – installed 2016-10-15) [Lookup]
    [running] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation – installed 2017-04-28) [Lookup]
    [running] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e bdd5d926 – installed 2016-12-06) [Lookup]
    [loaded] org.macosforge.xquartz.startx.plist (Apple Inc. – XQuartz – installed 2016-10-26) [Lookup]

    Launch Daemons: ⓘ
    [loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. – installed 2017-06-11) [Lookup]
    [loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. – installed 2017-06-11) [Lookup]
    [loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. – installed 2017-04-25) [Lookup]
    [loaded] com.microsoft.autoupdate.helpertool.plist (Microsoft Corporation – installed 2016-08-03) [Lookup]
    [loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation – installed 2015-08-15) [Lookup]
    [running] com.objectiveSee.blockblock.plist (Objective-See, LLC – installed 2017-04-16) [Lookup]
    [loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 – installed 2017-09-06) [Lookup]
    [running] com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 b1cb5590 – installed 2016-08-29) [Lookup]
    [loaded] com.paragon.NTFS.launch.plist (Apple, Inc. – installed 2017-12-01)
    [running] com.seagate.TBDecorator.plist (? 595582c 212092b1 – installed 2015-11-02) [Lookup]
    [loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. – XQuartz – installed 2016-10-26) [Lookup]

    User Launch Agents: ⓘ
    [loaded] com.google.keystone.agent.plist (Google, Inc. – installed 2017-09-28) [Lookup]
    [running] com.lastpass.LastPassHelper.plist (Joseph Siegrist – installed 2016-01-06) [Lookup]
    [running] com.objectiveSee.blockblock.plist (Objective-See, LLC – installed 2017-04-16) [Lookup]
    [running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. – installed 2017-08-06) [Lookup]

    User Login Items: ⓘ
    SpeechSynthesisServer Programma
    (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
    iTunesHelper Programma (Apple, Inc. – installed 2017-12-07)
    (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Android File Transfer Agent Programma
    (/Volumes/Macintosh HD/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
    stack Programma
    (/Applications/stack.app)

    Internet Plug-ins: ⓘ
    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-03) [Lookup]
    QuickTime Plugin: 7.7.3 (installed 2017-12-12)
    AdobePDFViewer: 18.009.20050 (installed 2017-12-03) [Lookup]
    JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-20) Check version
    nplastpass: 3.1.21 (installed 2014-10-26) [Lookup]

    Safari Extensions: ⓘ
    [enabled] LastPass – LastPass – https://lastpass.com/ (installed 2018-01-05)

    3rd Party Preference Panes: ⓘ
    Java (installed 2017-10-20) [Lookup]
    Paragon NTFS for Mac® (installed 2016-10-15) [Lookup]
    Seagate Dashboard for Mac OSX (installed 2017-08-23) [Lookup]

    Time Machine: ⓘ
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
    SSD: Disk size: 249.20 GB Disk used: 81.44 GB
    Destinations:
    ICY-BOX [Local]
    Total size: 6.00 TB
    Total number of backups: 88
    Oldest backup: 09/11/2016, 03:59
    Last backup: 07/01/2018, 15:11
    Size of backup disk: Excellent
    Backup size 6.00 TB > (Disk size 249.20 GB X 3)

    Top Processes by CPU: ⓘ
    5% mdworker
    5% WindowServer
    5% mds
    4% mdworker
    3% kernel_task

    Top Processes by Memory: ⓘ
    1.02 GB kernel_task
    485 MB com.apple.WebKit.WebContent
    274 MB thunderbird
    273 MB com.apple.WebKit.WebContent
    235 MB com.apple.WebKit.WebContent

    Top Processes by Network Use: ⓘ
    Input Output Process name
    8 MB 6 MB mDNSResponder
    811 KB 336 KB netbiosd
    69 KB 76 KB apsd
    107 KB 16 KB com.apple.WebKit.Networking
    16 KB 7 KB thunderbird

    Top Processes by Energy Use: ⓘ
    6.56 WindowServer
    2.78 coreaudiod
    0.80 thunderbird
    0.36 com.apple.speech.speechsynthesisd

    Virtual Memory Information: ⓘ
    2.05 GB Available RAM
    26 MB Free RAM
    5.95 GB Used RAM
    2.02 GB Cached files
    537 MB Swap Used

    Software installs (last 30 days): ⓘ
    Adobe Flash Player: (installed 2017-12-12)
    Movavi Photo Editor 5: (installed 2017-12-24)
    Photo Editor Lite Movavi: 1.0 (installed 2017-12-24)
    Dr. Cleaner: 3.3.2 (installed 2017-12-27)
    Malwarebytes for Mac: (installed 2017-12-28)
    Bitdefender Virus Scanner: 3.10 (installed 2018-01-04)
    Malwarebytes for Mac: (installed 2018-01-07)

    Install information may not be complete.

    Diagnostics Events (last 3 days for minor events): ⓘ
    2018-01-07 13:01:28 Microsoft Word.app High CPU use [Open] [Details]
    2018-01-06 17:15:00 com.apple.WebKit.WebContent High CPU use [Open] [Details]
    2017-12-28 14:57:01 Last shutdown cause: 3 – Hard shutdown

    Files deleted by EtreCheck: ⓘ
    2018-01-07 13:38:53 – /Library/LaunchAgents/helper.threeships.com.plist – Unknown
    2018-01-07 13:39:10 – /Volumes/Macintosh HD/Users/[redacted]/Library/LaunchAgents/com.valvesoftware.steamclean.plist – Unknown
    2018-01-07 15:50:25 – /Library/LaunchAgents/com.malwarebytes.mbam.frontend.agent.plist – Unknown
    2018-01-07 15:50:25 – /Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist – Unknown
    2018-01-07 15:50:25 – /Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist – Unknown


    Bijdrager
    koen

    Nee, juist niet alles opnieuw installeren voor een nieuwe gebruiker. Dit is juist om te zien of er iets in jouw account mis is.


    Bijdrager
    Superdude

    Ik heb een nieuwe gebruiker aangemaakt, maar helaas dat helpt ook niet…..


    Bijdrager
    koen

    Dan ligt het niet aan jouw account, maar aan iets in het systeem. Of een hardware probleem zoals een bijna kapotte HD.

    Maar het werkt toch met Safari?


    Bijdrager
    Superdude

    Ja, maar niet alles. Ik kan de software van Fotoboeken.nl niet updaten. Het lijkt alsof deze automatisch met Firefox wil verbinden met internet.


    Moderator
    Night

    Kan het niet zijn dat de software gewoon niet goed samenwerkt met Safari? Veel ontwikkelaars denken nog steeds dat als het in Internet Explorer werkt, het altijd en op elk platform werkt. Dat is één van de redenen dat ik naast Safari ook Chrome en Firefox heb. Werkt het niet goed in de één, dan kan ik het altijd in een andere browser testen.


    Bijdrager
    Superdude

    Fotoboeken.nl is software die op mijn Mac geïnstalleerd staat en deze wil dan updaten. Er hoeft dus geen browser geopend te worden en dat gebeurt dan ook niet, alleen de update blijft ‘hangen’. De voortgangsbalk blijft eeuwig op ‘vol’ staan en er gebeurt verder niets. Al een aantal keren overleg met de helpdesk van Fotoboeken gehad, ik moet zeggen dat ze goed helpen, het fotoboek is op een andere manier besteld. Maar we kunnen niet op de normale manier onze bestelling uploaden.


    Bijdrager
    koen

    Je kunt ook een fotoboek bestellen via Foto’s: https://support.apple.com/nl-nl/HT201882


    Moderator
    Night

    Ah, geen online ding dus, maar een los programma. Is het geen optie om de fotoboeken.nl software geheel te verwijderen en dan de laatste versie opnieuw te installeren?

    • Deze reactie is gewijzigd 10 maanden, 2 weken geleden door  Night.

    Bijdrager
    koen

    De laatste versie is van 2016, ik betwijfel of een herinstallatie dat oplost.

    • Deze reactie is gewijzigd 10 maanden, 1 week geleden door  koen.

    Moderator
    Night

    Je zou inderdaad eens aan de ontwikkelaars kunnen vragen of de app wel 100% High Sierra (zag dat je 10.13 .2 draait) compatible is.


    Bijdrager
    Superdude

    Ik heb net weer Etrecheck gedraaid en dan zie ik:

    63% photolibraryd

    Dat lijkt me veel te hoog. Maar dat is het vreemde, 5 minuten later is het weer 5% of minder?! Hoe kan dit en wat is er aan te doen?

    Je zou inderdaad eens aan de ontwikkelaars kunnen vragen of de app wel 100% High Sierra (zag dat je 10.13 .2 draait) compatible is.

    Ik heb de vraag gesteld en nu maar even afwachten wat voor antwoord ze geven.

30 berichten aan het bekijken - 1 tot 30 (van in totaal 37)

Je moet ingelogd zijn om een reactie op dit onderwerp te kunnen geven.