6 berichten aan het bekijken - 1 tot 6 (van in totaal 6)
  • Q:
    Bijdrager
    Lcssn

    Bij openen iTunes of iPhoto loopt iMac vast

    Bij het openen van iTunes of iPhoto loopt mijn iMac steeds vast.
    Weet iemand wat ik kan doen om het te herstellen?
    EtreCheck version: 3.4 (420)
    Report generated 2017-07-01 15:37:13
    Download EtreCheck from https://etrecheck.com
    Runtime: 4:12
    Performance: Good

    Click the [Lookup] links for more information from Apple Support Communities.
    Click the [Details] links for more information about that line.

    Problem: Beachballing

    Hardware Information: ⓘ
    iMac (21.5-inch, Late 2009)
    [Technical Specifications] – [User Guide] – [Warranty & Service]
    iMac – model: iMac10,1
    1 3,06 GHz Intel Core 2 Duo (Duo) CPU: 2-core
    8 GB RAM Upgradeable – [Instructions]
    BANK 0/DIMM0
    2 GB DDR3 1067 MHz ok
    BANK 1/DIMM0
    2 GB DDR3 1067 MHz ok
    BANK 0/DIMM1
    2 GB DDR3 1067 MHz ok
    BANK 1/DIMM1
    2 GB DDR3 1067 MHz ok
    Bluetooth: Old – Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n

    Video Information: ⓘ
    NVIDIA GeForce 9400 – VRAM: 256 MB
    iMac 1920 x 1080

    Disk Information: ⓘ
    WDC WD10EZEX-19ZF5A0 disk0: (1 TB) (Rotational)
    [Show SMART report]
    EFI (disk0s1 – MS-DOS FAT32) <not mounted> [EFI]: 210 MB
    Imac HD (disk0s2 – Journaled HFS+) / [Startup]: 999.35 GB (233.33 GB free)
    Recovery HD (disk0s3 – Journaled HFS+) <not mounted> [Recovery]: 650 MB

    OPTIARC DVD RW AD-5680H ()

    USB Information: ⓘ
    USBBus
    Apple Computer, Inc. IR Receiver
    USBBus
    Apple Inc. BRCM2046 Hub
    Apple Inc. Bluetooth USB Host Controller
    USB20Bus
    Apple Inc. Built-in iSight
    USB20Bus
    Apple Card Reader

    System Software: ⓘ
    macOS Sierra 10.12.5 (16F73) – Time since boot: about 4 days

    Gatekeeper: ⓘ
    Mac App Store and identified developers

    Kernel Extensions: ⓘ
    /System/Library/Extensions
    [not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Lookup]

    System Launch Agents: ⓘ
    [not loaded] 7 Apple tasks
    [loaded] 168 Apple tasks
    [running] 86 Apple tasks
    [killed] 21 Apple tasks
    21 processes killed due to insufficient RAM

    System Launch Daemons: ⓘ
    [not loaded] 42 Apple tasks
    [loaded] 174 Apple tasks
    [running] 88 Apple tasks
    [killed] 14 Apple tasks
    14 processes killed due to insufficient RAM

    Launch Agents: ⓘ
    [not loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 dbda64ee – installed 2013-12-20) [Lookup]
    [loaded] com.google.keystone.agent.plist (Google, Inc. – installed 2017-03-29) [Lookup]
    [not loaded] com.teamviewer.teamviewer.plist (? ? ? – installed 2015-02-08) [Lookup]
    [not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH – installed 2014-12-21) [Lookup]
    [running] com.wdc.raidmanagerstatusmenu.plist (? d821e6c8 c56e12e2 – installed 2013-11-13) [Lookup]

    Launch Daemons: ⓘ
    [loaded] com.adobe.fpsaud.plist (? 2afb3af7 a0305b84 – installed 2017-06-15) [Lookup]
    [loaded] com.bombich.ccc.plist (? 41245744 d9f59645 – installed 2014-11-26) [Lookup]
    [loaded] com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC – installed 2017-04-25) [Lookup]
    [loaded] com.google.keystone.daemon.plist (Google, Inc. – installed 2017-04-17) [Lookup]
    [loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation – installed 2017-03-17) [Lookup]
    [loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation – installed 2017-03-23) [Lookup]
    [loaded] com.teamviewer.Helper.plist (TeamViewer GmbH – installed 2014-12-19) [Lookup]
    [not loaded] com.teamviewer.teamviewer_service.plist (? ? ? – installed 2015-02-08) [Lookup]
    [running] com.wdc.WDRAIDDriveService.plist (? 180ae3f0 336bd0c2 – installed 2013-11-18) [Lookup]
    [loaded] com.westerndigital.WD-Drive-Manager-Installer.plist (? b8f7fa94 389a0de3 – installed 2013-12-06) [Lookup]
    [running] net.exirion.ssdfanctrl.plist (? 6fbe74f0 4fb5f732 – installed 2013-10-31) [Lookup]

    User Launch Agents: ⓘ
    [loaded] com.adobe.AAM.Updater-1.0.plist (? 6a3cceca dbda64ee – installed 2013-12-20) [Lookup]
    [loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l – installed 2017-06-27) [Lookup]

    User Login Items: ⓘ
    TomTomHOMERunner Programma – Hidden
    (~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)

    Internet Plug-ins: ⓘ
    FlashPlayer-10.6: 26.0.0.131 (installed 2017-06-17) [Lookup]
    QuickTime Plugin: 7.7.3 (installed 2017-05-16)
    CANONiMAGEGATEWAYDL: 2.1.0.1 (installed 2006-04-21) [Lookup]
    Flash Player: 26.0.0.131 (installed 2017-06-17) [Lookup]
    CANONiMAGEGATEWAYLI: 2.1.0.1 (installed 2006-04-21) [Lookup]
    OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-03-13) [Lookup]
    Google Earth Web Plug-in: 7.1 (installed 2013-10-07) [Lookup]
    iPhotoPhotocast: 7.0 (installed 2015-02-08)

    Safari Extensions: ⓘ
    [enabled] Adblock Plus – Eyeo GmbH – https://adblockplus.org/ (installed 2016-12-31)
    [not loaded] AdBlock – BetaFish, Inc. – https://getadblock.com (installed 2016-10-21)
    [not loaded] FastestTube – Kwizzu – http://fastesttube.kwizzu.com/ (installed 2016-04-27)

    3rd Party Preference Panes: ⓘ
    Flash Player (installed 2017-06-15) [Lookup]

    Time Machine: ⓘ
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: NO – Auto backup turned off
    Volumes being backed up:
    Imac HD: Disk size: 999.35 GB Disk used: 766.02 GB
    Destinations:
    My Book [Local]
    Total size: 999.83 GB
    Total number of backups: 17
    Oldest backup: 05-01-17 01:12
    Last backup: 17-06-17 21:28
    Size of backup disk: Too small
    Backup size 999.83 GB < (Disk used 766.02 GB X 3)

    Top Processes by CPU: ⓘ
    6% WindowServer
    2% mdworker
    1% kernel_task
    1% Dock
    1% mdworker

    Top Processes by Memory: ⓘ
    854 MB kernel_task
    681 MB com.apple.WebKit.WebContent
    466 MB Safari
    395 MB com.apple.WebKit.WebContent
    231 MB com.apple.WebKit.WebContent

    Top Processes by Network Use: ⓘ
    Input Output Process name
    55 MB 80 KB mDNSResponder
    63 KB 170 KB apsd
    54 KB 54 KB ntpd
    810 B 558 B netbiosd

    Top Processes by Energy Use: ⓘ
    7.30 WindowServer
    3.82 Dock
    0.58 sysmond
    0.50 Activity Monitor

    Virtual Memory Information: ⓘ
    1.52 GB Available RAM
    74 MB Free RAM
    6.48 GB Used RAM
    1.44 GB Cached files
    818 MB Swap Used

    Software installs: ⓘ
    Adobe Flash Player: (installed 2017-06-17)
    WhatsApp: 0.2.5093 (installed 2017-06-22)

    Install information may not be complete.

    Diagnostics Information: ⓘ
    2017-06-26 23:41:17 Last shutdown cause: 3 – Hard shutdown

    Sleutelbeheerder
    Night
    Bijdrager
    Lcssn

    Hallo Night, bij nieuwe gebruiker lijken de problemen opgelost.
    Hoe nu de beheerder opnieuw in te stellen ?
    Bedankt voor je hulp.

    Sleutelbeheerder
    Night

    Als je in die nieuwe gebruiker in iTunes de beschikking hebt over je hele muziekcollectie en in iPhoto al je foto’s hebt, zit er dus klaarblijkelijk iets fout in de lokale instellingen (preferences) van die twee programma’s. Verder zou je ook eens kunnen kijken wat de crash-logs vertellen over de reden van de crashes. (Hulpprogramma’s > Console.app) Je kan in de specifieke crashlogs kijken en in system.log naar mogelijke aanknopingspunten.

    Bijdrager
    Lcssn

    Als gast gebruiker is iPhoto en iTunes helemaal leeg ?
    Console is voor mij abracadabra daar word ik niet wijs uit.
    Is het misschien een optie om Sierra opnieuw te installeren ?
    Als ik dat doe raak ik dan data kwijt ?
    Bij voorbaat dank.

    Sleutelbeheerder
    Night

    Kijk even in de genoemde trouble-shoot topic. Daar staat alles in wat je daarover wil weten.

6 berichten aan het bekijken - 1 tot 6 (van in totaal 6)

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