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Kan "Terug naar mijn Mac" niet aanklikken ("Start"-knop)
macmartijn op 22 augustus 2009 #
Hallo,
Ik heb net een MobileMe account gekocht en ik heb alles ingesteld en alles werkt goed en ik ben er erg blij mee! :D
Maar... Als ik bij systeemvoorkeuren-->MobileMe-->Terug naar mijn Mac ga en op "Start" klik, doet hij niets en lijft het uitgeschakeld. Wat moet ik doen?
Alvast bedank!!
vriendelijke groeten,
Hailstorm op 22 augustus 2009 #
Andere Mac? Dat is natuurlijk onzin. Het kan even duren voordat Back To My Mac gestart wordt aangezien je Mac instellingen (onder Sharing) gaat veranderen en je router gaat testen op bepaalde mogelijkheden.
macmartijn op 22 augustus 2009 #
Lol, ze hielpen me met MobileMe chat service. Ze zijn vet aardig.
Hi, my name is Pete M.. Welcome to Apple!
Pete M.: Hello Martijn
Pete M.: It appears your back to my mac start button will not work, corrrect?
Pete M.: I am sorry about this problem, Have you contacted us on the same issue before?
Pete M.: What version of the mac os are you running?
Pete M.: please click on the icon on the top left of the desktop, select system preferences, then mobileme and sign off
Pete M.: Now please sign back in typing random letters for the user name and random letters for the password, it will return an error.
Pete M.: then sign back in using your real user name and password
Pete M.: next, click on the back to my mac pane and try to restart the service
Pete M.: let me know if the button is still disabled
Pete M.: a moment please as i check your account
Pete M.: We will now reset your keychain.
Pete M.: Please click on the magnifying glass in the top right and type in "keychain" to bring up your keychain access.
Pete M.:
Once in the keychain, please choose "keychain" from the top left menu and then "preferences"
Pete M.: click on first aid and let me know if all the options are selected
Toen klikte ik het scherm weg -_-'
info: A MobileMe support agent will be with you shortly.
info: Hi, my name is April B. Welcome to Apple!
April B: Hi Martijn
Martijn: Hi
Martijn: Pete M. was helping me out
Martijn: and I clicked the window away x{
April B: I understand you were previously chatting with Pete is that correct?
Martijn: Yes
indeed.
April B: I apologize Pete isn't available at the moment
Martijn: Is there a possibility to reconnect me with Pete?
Martijn:
April B: I apologize Pete isn't available at the moment
Martijn: Ok, thnaks.
April B: You can chat back and about 30 minutes if you;ll like to work directly with him
Martijn: I have to wait 30 minutes?
April B: Yes,
April B: If you'll like to chat with Pete
Martijn: Ok, thanks fine, I'll have breakfast first
April B: Ok,
Martijn: Not that I'm not happy to chat with you
April B: No problem., I've also informed Pete you're here.
April B: He's say to chat back
Martijn: ok, thanks a lot
Martijn: what do I have to do now?
April B: My pleasure! Thank you for chatting with me. We value your feedback. Please click the blue "Close" button at top left to answer a few questions about your experience with me today.
April B: You can chat back and close the chat
En toen
info: A MobileMe support agent will be with you shortly.
info: Hi, my name is Adam R. Welcome to Apple!
Adam R: Hello Matin
Martijn: Hi Adam.
Adam R: Let me see if Pete is available
Martijn: Thank you.
Adam R: no problem
Martijn:
Adam R: I'm still looking for him. He may have stepped away from his desk.
Martijn: Lol, yes Pete is known for his long lunchbreaks...
Martijn:
Adam R: I agree.
Adam R: We all get 1 hour lunch breaks here, so he may have just went to lunch recently
Martijn: What time is it over there? Are you guys in Cupertino?
Adam R: Dallas, TX - 4:29 am CST
Martijn: Wow, early
Martijn: early lunch
Adam R: Late lunch, we all get here at 11:00 pm
Martijn: Wow, nice shifts.
Martijn: Can you cope working this times? Do you sleep during daytime?
Adam R: I sleep from 9:00 am to 9:00 pm, still no sign of Pete
Martijn: Amazing, respect for you ^^
Martijn: *sigh* Pete knows I'm waiting I think April told him
Martijn: ;]
Adam R: Ok, I know both April and Pete, I will continue to wait for him with you
Martijn: Thank you, I hope I'm not a pain
Adam R: Your not a pain, you're very pleasant to chat with : )
Martijn: Thank you very much
Martijn: you too ^^
Adam R: Thank you : )
Martijn: Have you ever met Steve?
Martijn: As in: Steve Jobs
Adam R: Steve is illusive and rarely host meetings outside of Cupertino, so no I have not met Steve yet
Martijn: Ok... Well it would be great to meet Steve!
Martijn: :P
Adam R: Or Linus Torvalds, meeting him would be equally as great : )
Martijn: I'm sorry, I just Googled him ;]
Martijn: Wow, yes that would be great as well!
Martijn: Are you interested in both Apple and Linux? Are you a student?
Martijn: Or/and a Apple freak?
Adam R: I am a computer nerd : )
Martijn: Lol, I had IT at high school, but I wasn't good at it. I knew how to programm a simple command for a LEGO robot with NQC, but I wan't good at it
Martijn: ;]
Adam R: I used to play with LEGO robots too
Martijn: Lol ;]
Martijn: Is Pete taking a vacation?
Adam R: Not sure, I will get up and go look for him
Martijn: ^^ sure ;]
Martijn: Thanks
Adam R: no problem
Martijn: No sign of Pete?
Martijn: (be right back)
Adam R: Ok, I will be here
Martijn: Isn't Pete there yet?
Martijn: That's weird isn't it?
Martijn: MAybe he's sleeping on the toilets.
Adam R: He has just returned
Martijn: Lol
Martijn: Finaly
Martijn: :P
Martijn: Well I want to thank you for ur patience!!!!!!!!
Martijn: You're very nice
Adam R: I thank you for your patience as well
Adam R: you are really nice too
Martijn: ur welcome thanks.
Adam R: Here he is now
info: Please wait while I transfer the chat to Pete M..
info: Hi, my name is Pete M.. Welcome to Apple!
Pete M.: Hi Martijn
Martijn: Hi Pete! I was chatting with you some time ago and I clicked the window away
Martijn:
Martijn: I waited for you with April and Adam x)
Pete M.: Nice to have you back, I as on my break, thanks for your patience
Martijn: I hope you had a good lunch break. Ur welcome
Martijn: So what about the keychain?
Pete M.: were you able to proceed on to reset the keychain?
Martijn: No, I wasn't able to read what to do
Martijn: I left with the First Aid something
Pete M.: that's ok we can quickly do that again
Martijn: ok
Pete M.: is the keychain access up?
Martijn: yes
Martijn: I am now in preferences
Pete M.: verify that all the options on firstaid are selected
Martijn: ok they are
Martijn: does this mean I lose all my passwords?
Pete M.: now click on the keychain access menu and select first aid
Pete M.: then click on repair keychain
Martijn: Ok
Martijn: and then start i presume
Martijn: ok done
Martijn: OMG it's working!!!!! How did you know? What happened?
Pete M.: now you will have to restart the computer and try to access back to my ma again
Pete M.: if after the restart you are unable to click on the start button, please chat us back right t away
Martijn: I tried without restarting and it works. Is this okay? should i still restart?
Martijn: are you there?
Pete M.: a moment please
Martijn: ok
Pete M.: so after the reset you were able to click on the button now, correct?
Martijn: yes, correct! :D
Pete M.: That's great, then i believe the issue is now resolved
Martijn: yes it is, thank you very much and si hi to Adam and April for me Cheers!
Pete M.: You're welcome Martijn and have a great day
Pete M.: Thank you for chatting with us. We value your feedback. Please click the blue "Close" button at top left to answer a few questions about your experience with us today.
Martijn: Thanks have a nice day yourself.
En nu werkt het weer :P
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Gestart op 22 augustus 2009 door macmartijn
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